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Reviews of Brandon House 3 bedroom house VRBO

Brandon House 3 bedroom house VRBO
Dingle, Kerry

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

Reviews

10/10 Excellent

Fiona P.

Liked: Cleanliness
Absolutely beautiful
Amazing views, and wonderful property. The stay was so relaxing and comfortable. Would highly recommend.
Stayed 7 nights in Sep 2022

10/10 Excellent

Matt S.

Liked: Cleanliness
Great home
My wife and myself enjoyed the stay at the house. Everything was per the photos. We didn't have any issues and was a great place to stay.
Stayed 6 nights in Jun 2022

8/10 Good

Lorraine M.

Liked: Cleanliness
Excellent property and location
The property was well equipped and very clean. Views were spectacular. Check in was 6pm and although arriving at this time the property manager advised she was not going to be there to meet us as we were arriving later in the day than she expected? She mentioned coming over the following morning but never followed up on this and it was disappointing to pay a £300 ‘concierge’ fee and at no point did we meet the property manager and she was not very pro active in contacting us. While this did not spoil the holiday for us, I feel a little bit swindled at the £300 fee when we received no extra service over and above the minimum that I would expect with a holiday home…. The only assistance provided was the code to the lock box to get the key out.
Stayed 3 nights in Jun 2022
Response from VrboOwner on 7 Jun 2022
HI Lorraine, Thank you for your review and we are glad to hear that you enjoyed the home and location! I am sorry to hear the feedback about the local Manager, from our investigation it looks like there ms have been a misunderstanding. An early check in was offered but as you did not know what time you would be arriving it was arranged that you would let the Manager know when you had arrived so they could go over everything in the home. The Manager did try and call you the following day to follow up but was unable to get through - We are so sorry that this was not continued. Once again we are glad to enjoyed your stay and found the home wonderful. We hope to welcome you back.