Jacksonville Hotel Guide - UF Health North hotels in Jacksonville, United States of America.

"We booked two rooms, (1) adult, (2) kids each room and a silver card Hilton Honors and a HGV owner.. The staff was very limited with what capacities they had to offer since they were what appeared to be short staffed. We booked thru a third party which was unfortunate on our part...a king suite accessible was without a sofa sleeper which was not as described in the third party app but front desk staff did upgrade us but we had to wait an additional 45minutes for her to do so, the only staff available, to check in other guest but the upgrade was fantastic...the rooms were clean and very sufficient!! Getting extra shampoo and conditioner request was not fulfilled and the blankets for the sofa sleeper was brought up to our room at 11:40pm, the child was asleep by then with the blanket from my bed... and I, myself was almost asleep when housekeeping came knocking on my door. The breakfast was very minimally required for a buffet but was okay! The pool was clean and the hot tub was extra HOT at 120 degrees. The exterior was clean and very maintained. The free parking was much appreciated. Would recommend patience but a great place for an overnight stay."

"Stayed here pre and post cruise. Comfortable room with good breakfast and great staff."

"This was an ok stay. The first room we booked smelled like stale cigarettes and my kids have asthma so I asked to switch rooms and it was done with no problem. The second room had a weird smell but better than the first. The tub was not clean good enough and neither was the toilet. "

"Bed Bugs"

"It was okay. Prices were great. I was apprehensive based on other reviews and I’m mad I was disappointed by the customer service I requested towels, a new bedsheet and pillow cases due to stains. I left and never got the towels or pillow cases during my entire stay. They gave me a ripped up bedsheet. I requested it several times and each time was told they’d be coming soon and it never came. The front desk is useless and they lie. The properly was clean though. "

"Clean, spacious room with a great breakfast!"

"The lady that checked me in & other staff was very nice. The room smelled like smoke (it was the drapes) - Was a basic, inexpensive room close to the Airport that is walking distance to restaurants. Room had a fridge & Micro. Nothing special - but staff was nice & that made the difference to me."

"Room was spacious."

"Parking was easy . Close to hotel.Shuttle was a big plus. Starts running very early. Both drivers were very nice to deal with."