Front of property

Reviews of Hotel Ordoñez Sandoval

2 out of 5
Hotel Ordoñez Sandoval
Calle Antonio Medina, 1, Úbeda

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 81 reviews" "
Rating 8 - Good. 14 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 0 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner told us the history of the building. Great service
Stayed 1 night in Dec 2023
Response from Pepe Sánchez on 15 Dec 2023
Thank you for your review

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building full of charm. The owner is very helpful and courteous. Breakfast excellent. Central location. Would highly recommend
Stayed 1 night in Nov 2023
Response from Pepe Sánchez on 20 Nov 2023
Thank you for your review. It has been a pleasure to have you hosted at our Hotel.

10/10 Excellent

Jacob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely looking boutique hotel, very charming and funky. Helpful staff. This is an antique building and the expectations should be as such. Everything is working but shall not expect similar accommodations that people are used to with the modern hotels. Location is excellent right in the center of everything!!
Stayed 1 night in Sep 2023
Response from Pepe Sánchez on 16 Sept 2023
Thank you very much for your review. It has been a pleasure to have you hosted in our Hotel

10/10 Excellent

gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Pepe Sánchez on 24 Aug 2023
Muchas gracias

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Ordonez Sandoval
A beautiful house, the quirky rooms are set around an Andalusian courtyard and are individually decorated with antique pieces. Breakfast was exceptional and includes fresh orange juice, a real treat. Thank-you Pepe for a wonderful stay.
Stayed 1 night in May 2023
Response from Pepe on 17 May 2023
Thank you, it has a pleasure to have you hosted with us.

10/10 Excellent

Christine

Stayed 1 night in Apr 2023
Response from Pepe Sánchez on 15 Apr 2023
Muchas gracias

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful jotel
Such a beautiful hotel - our host Pepe told us that his family have owned the building since it was first built! We stayed in a twin room which was huge, comfortable and filled with beautiful antiques. Location was very central and we had a lovely, very generous breakfast the next morning.
Stayed 1 night in Feb 2023
Response from Pepe Sánchez on 13 Mar 2023
Thank you for your review. It has been a pleasure to have you hosted at our Hotel.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property with xharacterful rooms and Pepe is the most obliging host. Ubeda really is a, jewel of Andalucia and worth a visit.
Stayed 2 nights in Oct 2022

8/10 Good

ian

Stayed 2 nights in Apr 2022

10/10 Excellent

Heather

Stayed 3 nights in Mar 2022
Response from Pepe Sánchez on 24 Aug 2023
Thanks a lot

10/10 Excellent

Krassimira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management!
Stayed 2 nights in Mar 2022
Response from Pepe Sánchez on 15 Mar 2022
Thank you very much, it has been a pleasure to have you hosted at home

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Pepe Sánchez on 5 Oct 2021
Thank you for your review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Pepe Sánchez on 31 Oct 2020
Muchas gracias por su valoración.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to visit this beautiful city
We thoroughly enjoyed our three-night stay at the Ordóñez Sandoval. Pepe is the perfect host, and we felt honoured to stay at his gorgeously characterful family home. A plentiful breakfast, a quirky and comfortable room, and the ideal location from which to explore this delightful city - we’ll definitely be back.
Stayed 3 nights in Oct 2019
Response from Pepe Sánchez on 28 Oct 2019
Thank you very much for your comment, it has been a pleasure to have you staying in my house during these days and we are glad to know that we meet your expectations when you book your stay with us.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we’ve ever stayed at.
This was one of the most beautiful, comfortable, and hospitable stays we have had anywhere in the world. The small hotel is in a home that has been in the host’s family for three centuries, and his love for the building and the area is palpable. The rooms are large, with elegant but unpretentious charm, and incorporate modern touches like air conditioning and plentiful hot water. We were warmly welcomed, and treated as honored guests. We would return in a heartbeat, and have already recommended the facility to other travelers.
Stayed 2 nights in Jun 2019
Response from Pepe Sánchez on 11 Jun 2019
Thank you very much for your review, I am glad to know you enjoyed so much your stay with us. Thanks again for choosing my hotel for your visit to Úbeda.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, historic house in heart of Ubeda
House dates from 1750 and the accommodation and setting is lovely. Wonderful host who shared the story of his family’s history. Great continental buffet breakfast provided.
Stayed 2 nights in Sep 2018
Response from Pepe Sanchez on 14 Sept 2018
Thank you very much for your reviewt, it has been a pleasure to have you staying in my house. I am glad to know that your stay in my hotel was of your complete pleasure

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A very special hotel in historic Úbeda
This hotel was just amazing. It was full of character. It can be best described as a magnificent large house in the old part of town . It did not feel like a hotel , it was more like being a guest in the home of the owner. The service was excellent - very personal and attentive. The hotel is in a very quiet location within very easy walking distance of the historic buildings and good local restaurants. A basic but tasty continental breakfast was served in a large dining room on the first floor . A very nice additional touch was the free beer and soft drinks provided in the minibar fridge Parking in the public car park located in the square nearby was convenient and the hotel has secured a discounted rate of Euros12 for a 24 hour stay.
Response from Pepe Sanchez on 1 May 2018
Thank you very much for your comment, it has been a pleasure to have them lodged in my house and I am glad to know that your stay has been of your complete pleasure.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of character
This is a hotel of real character so if you prefer bland chains then it's not for you. The host was extremely friendly and helpful. The bed was comfortable, the bathroom well stocked with toiletries (and a hairdryer) and the air conditioning worked. Breakfast was taken upstairs with a good variety of choice. The hotel was a short walk from bars and restaurants and we parked our car round the corner in a free car park.
Stayed 2 nights in Jul 2017
Thank you for your review, It has been a pleasure to have you hosted in my hotel and I am glad to know that you enjoyed so much during your visit to Úbeda.

10/10 Excellent

Roberto Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa señorial decorada con mobiliario de la epoca. Trato discreto y exquisito del anfitrión. Las habitaciones calentitas y acogedoras. Techos altos, mobiliario de época. Baño muy amplio y limpio. Desayuno muy completo y variado. Alojarse alli es una experiencia singular. Repetiría .
Response from Pepe Sánchez on 26 Feb 2024
Muchas gracias por su comentario. Nos alegra saber que disfrutaron de su estancia en nuestro Hotel.

10/10 Excellent

JUAN IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Trato familiar, desayuno continental con zumo naranja natural, Palacete muy agradable para pernoctar. Excelente relacion calidad-precio. Ubicación en casco historico.
Stayed 3 nights in Jan 2024
Response from Pepe Sánchez on 26 Feb 2024
Gracias. Nos alegra saber que disfrutaron de su estancia en nuestro Hotel

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una casa señorial en pleno centro
Sitio ideal para la visita de Úbeda, dentro de su casco histórico, y en uno de sus palacios o casas señoriales. Con todo su sabor, totalmente original, mantenida perfectamente por la familia.
Stayed 1 night in Jan 2024
Response from Pepe Sánchez on 26 Feb 2024
Gracias por su comentario. Ha sido un placer tenerlos alojados en nuestro Hotel

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House with personality
Interesting old house. You can feel the history of the house in the furniture and in the walls. Nice location, close to the Andalucia square. Personal decoration of the room, no mass tourism.
Stayed 1 night in Dec 2023
Response from Pepe Sánchez on 19 Dec 2023
Thank you

6/10 Okay

Marcio Andre

Liked: Staff & service
Hospedagem em Úbeda
Quarto silencioso e espaçoso, mas com excesso de mobiliário e coisas como almofadas ocupando espaço. Decoração antiga e pesada torna o ambiente escuro. Boa localização e bom café da manhã servido pelo próprio anfitrião. Estacionamento próximo ao hotel, mas pago (16 euros).
Stayed 1 night in Oct 2023

10/10 Excellent

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5🌞solar
En sån pärla att bo på! Helt fantastisk miljö att vara i! Allt var helt perfekt!Å en sån fantastisk frukost som serverades av ägaren själv!Kan bara rekomendera detta ställe!underbart!!!
Stayed 2 nights in Oct 2023
Response from Pepe Sánchez on 15 Dec 2023
Thank you

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Pepe Sánchez on 24 Aug 2023
Muchas gracias

10/10 Excellent

Aura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación amplia, cómoda y silenciosa. El hotel es muy bonito, además está muy bien ubicado, céntrico. El trato es agradable, educado y cordial. El desayuno variado y abundante.
Response from Pepe Sánchez on 9 Aug 2023
Muchas gracias, ha sido un placer tenerlos alojados en nuestro hotel

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo hotel in centro, Con colazione abbondante
Stayed 1 night in Aug 2023
Response from Pepe Sánchez on 9 Aug 2023
Muchas gracias, Thank you very much

10/10 Excellent

nini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil dans un magnifique palais, merci beaucoup !
Stayed 1 night in Jul 2023
Response from Pepe Sánchez on 9 Aug 2023
Merci beaucoup

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Pepe Sánchez on 9 Aug 2023
Muchas gracias por su puntuación

10/10 Excellent

Dominguez

Stayed 1 night in May 2023
Response from Pepe Sánchez Pérez on 8 May 2023
Muchas gracias

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Pepe Sánchez on 15 Apr 2023
Muchas gracias

10/10 Excellent

Vicenta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto y muy recomendable
Estupenda.camas comodas. Desayuno bueno servido en coqueto comedor. Hotel en casona del XVI decorada con gusto y cuidando detalles
Stayed 3 nights in Mar 2023
Response from Pepe Sánchez on 13 Mar 2023
Gracias, nos satisface saber que disfrutaron de su estancia en nuestro Hotel.

8/10 Good

Jesus

Travelled with partner
Liked: Staff & service
Muy buena ubicación. El personal, muy amable. Las bebidas cortesia de la habitación, se debe repasar la fecha de caducidad.
Stayed 2 nights in Feb 2023
Response from Pepe Sánchez on 1 Mar 2023
Tenemos muy en cuenta las fechas de caducidad de nuestros productos, en cualquier caso hubiese sido más elegante por su parte haber comentado personalmente este hecho antes de irse para poder rebatirle su erróneo comentario.

10/10 Excellent

claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy hotel
Nice small and cosy hotel in the center of Ubeda. Very good service.
Stayed 1 night in Oct 2022
Response from Pepe Sánchez on 6 Oct 2022
Thank you. It has been a pleasure to have you hosted with us.

8/10 Good

Joel

Stayed 1 night in Sep 2022
Response from Pepe Sánchez on 23 Sept 2022
Gracias

10/10 Excellent

Juan Carlos

Stayed 2 nights in Jun 2022
Response from Pepe Sánchez on 8 Jul 2022
Muchas gracias por su puntuación.

10/10 Excellent

Loli

Stayed 1 night in Jun 2022
Response from Pepe Sánchez on 1 Jul 2022
Muchas gracias por su valoración

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Pepe Sánchez on 31 May 2022
Thank you for your review

10/10 Excellent

Jose Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Pepe Sánchez on 20 May 2022
Muchas gracias por su valoración

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ask the owner about the history of the house. It’s fascinating. Lovely building. Sorry, but mattresses need updated.
Stayed 1 night in Apr 2022
Response from Pepe on 20 May 2022
Thank you. It has been a pleasure to have you hosted with us.

10/10 Excellent

Laurence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le charme d un palais
De la magie pour cet hébergement plein de charme , bon accueil, excellent petit déjeuner..
Stayed 1 night in Apr 2022
Response from Pepe on 20 May 2022
Merci beaucoup

10/10 Excellent

Julián Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Pepe Sánchez on 27 Mar 2022
Gracias por su valoración.

10/10 Excellent

Jugurtha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement authentique et familial. Gérant super sympa. L'établissement fait partie de la visite d'Ubeda
Stayed 1 night in Aug 2021
Response from Pepe Sánchez on 5 Oct 2021
Merci beaucoup, ce fut un plaisir de vous accueillir dans notre maison.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso
Maravilloso todo, y muy especialmente las personas que lo atienden.
Stayed 1 night in Jul 2021
Response from Pepe Sánchez on 19 Jul 2021
Muchas gracias por su comentario. Nos alegra saber que disfrutaran de su estancia con nosotros.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ubicación ideal pero que precisa una renovación
La sensación que me ha quedado con este hotel es agridulce. Por una parte los aspectos positivos serían la buena atención del propietario, el impresionante palacete que alberga el hotel, un desayuno completo y variado con un zumo de naranja casero recién exprimido riquísimo y una ubicación perfecta para visitar Ubeda. En el lado negativo me quedaría con la habitación en la que nos alojamos que estaba situada en la planta baja, ya que una cosa es querer transmitir la sensación de autenticidad y antiguedad acorde con la casa y otra es que la habitación se vea demasiado vieja, con alfombras y ropa de cama que han tenido tiempo mejores, con un suelo que transmite sensación de sucio y viejo a pesar de que seguramente esté impoluto e incluso una bañera con desconchones que aún cuenta con unas obsoletas cortinas de baño. En mi opinión tienen que darle un lavado de cara a esta habitación, ya que transforma lo que podría ser una estancia en un hotel con encanto en una estancia no del todo agradable.
Stayed 1 night in Oct 2020
Response from Pepe Sánchez on 31 Oct 2020
¿Un comentario anónimo de un cliente que no quiere identificarse? ¿Cobardía quizás? No voy a perder mi tiempo en responder y rebatir tanta mentira sobre el estado de las habitaciones de nuestro hotel.

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
El hotel es toda una sorpresa. Propiedad original, antigua pero bien cuidado, con recuerdos que te trasladan a otra época. Habitaciones muy amplias y limpias. Personal muy amable con buen desayuno. La única pega es que no hay parking cerca aunque es posible aparcar justo enfrente un momento para dejar las maletas y luego salir (cuidado si tienes un coche muy grande porque las calles son muy estrechas). Aparte de este detalle, muy buena relación calidad/precio
Stayed 2 nights in Sep 2020
Response from Pepe Sánchez on 16 Sept 2020
Muchas gracias por su comentario. Nos alegra saber que disfrutaron de su estancia con nosotros. Como les informé a su llegada hay dos aparcamientos gratuitos a unos 150 metros del hotel y otro de pago a unos 400 metros..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Había leído muy buenos comentarios y por eso lo elegí pero las expectativas lo han superado sitio encantador muy muy amables y un desayuno espectacular no se puede pedir más por menos
Stayed 1 night in Aug 2020
Response from Pepe Sánchez on 1 Sept 2020
Muchas gracias por su comentario. Nos satisface saber que hemos conseguido cumplir con sus espectativas a la hora de reservar con nosotros.

8/10 Good

GABRIELA GUADALUPE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020
Response from Pepe Sanchez on 14 Aug 2020
Gracias.

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dépaysement assuré
J'adore ce genre d'endroit. Le propriétaire partage sa maison de maître avec ses hôtes (3 chambres) dans une ambiance authentique et soignée. Les meubles et la décoration sont d'époque. L'impression d'être quelqu'un d'autre pendant quelques temps...
Stayed 1 night in Jun 2020
Response from propietario on 14 Aug 2020
Merci pour votre commentaire, ce fut un plaisir de vous accueillir dans notre maison. Nous sommes heureux de savoir que vous avez apprécié votre séjour chez nous.

8/10 Good

M.M., Madrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo, muy bien situado y mantiene el encanto de época de la casa.
Stayed 2 nights in Jan 2020
Response from pepe sanchez on 24 Feb 2020
Gracias.