University Park Hotels

"Professional services n great staff!"

"The room we stayed in was very comfortable and we enjoyed the pool and hot tub in the evening. However, we experienced less than professional and disrespectful snarky service from Daniela at the front desk. One evenings after dinner I asked for new keys to our room, I made three attempts to the room to unlock the door and the keys didn’t work. After the third trip I was quite displeased and let her know I didn’t appreciate the run around and she was snarky and disrespectful. I have spoken to management about her bad behavior. She ruined my birthday weekend, with her smug comments and questions. We will spend our money at a different hotel and never stay at this property again. "

"Staff was great, but the facilities were in really poor repair. The hot water heater was broken on day one, barely warm showers. The pool heater is busted, but you could go swim next door. The bathroom tiles were loose, they would shift when standing on them…there was no grout between the tiles either. A rusty spot on the wall where a pipe was coming through. It’s a cheap stay and you’ll know why when you get there. "

"👍"

"Upgrades to a suite. Loved the happy hour and dinner. Great stay"

"We did not stay at La Quinta Inn because the hotel is located at a bad neighborhood; drug infested area. There was a mountain of trash next to the full trash can. "

"Front desk staff..Damien..was tops. Friendly, efficient. "

"We were very pleased with the hotel for convenient location near old town Mesilla, the highway, wineries and restaurants. The check in was quick, staff helpful. The room was roomy, clean, and well equipped w towels, toiletries, fridge and microwave. Beds were comfy with four pillows each. No noice in room at night and room curtains kept it dark. Nice big bathtub was luxurious. Breakfast had nice selection of hot and cold selections incl meat and eggs. We would definitely go there again. Recommend!"

"Property was welcoming to pets. Property is well maintained. Property is close to shops and restaurants."