Upper Matecumbe Key Hotel Guide - Beach Hotels in Upper Matecumbe Key, Islamorada

"Great stay. Friendly staff, great accommodations, very nice complex. "

"Room was super clean and well provisioned. "

"Property is beautiful with tons of amenities. The room was very nice and overall we were very happy. Here are a few of the issues we had though for full transparency. The beach is sand, but it's hard in a way that's a bit unnatural and doesn't flow into the water. There were weddings on two nights we were there and the noise from the afterparty was loud in the rooms even with the doors shut. The noise went fairly late into the evening past when most places would have a noise curfew of sorts for the respect of other guests. The water temperature in the shower was either hard to control or broken as sometimes it was extremely hot and sometimes barely warm. The roof mounted fill for the outside tub was a neat feature, but it was very loud. When we checked in our room was not available. We were promised a call when it was ready, but never got one. We finally asked at the check in time and they said it was ready and we were supposed to have been given a call some time ago. We also noticed that every time we overheard the check-in information being given to a new guest, we heard information that had not been given to us. Parking was limited later in the evening and we struggled to find a spot. The alternative is to use valet, but I rarely opt for that unless it is required."

"This resort is beautiful and the rooms are decorated so tastefully. I highly recommend The Islander Resort for family fun and couples get aways alike. "

"Great property with boat slips "

"always a pleasant stay."

"Exellent "

"The rooms were recently remodeled and very nice. People are really nice."

"Gisselle and her daughter who helped us were great. We enjoyed the property and thr room. Beautiful views, spacious and comfortable. Location was perfect. The front desk had just dealt with unkind clients but when it came to us they put aside whay they had just dealt with and greeted us with a smile. The ability to do thay was refreshing and they get A plus in customer serivce."