Hersha Hospitality hotels in Upper Matecumbe Key, Islamorada

"Beautiful property with excellent staff and amenities "

"The hotel is very well located. It was a very comfortable place and Jeff was very nice and made great omelettes in the morning"

"This was our first time here. The property is beautiful! The kids LOVED playing at the main pool, lagoon & other pool w/ pirate ship splash pad. Our only complaint is the water in all these areas is very warm except the pool by the pirate ship. Maybe when they build the new water slide area they will include a system that keeps the water cool & refreshing. Food & drinks were delicious but also expensive. We mostly ordered from the main pool tiki bar/grill. Jacob & Tomas from Turkey were so friendly & provided excellent service! We tried Salt & Ash for a nice fancy dinner & were not disappointed. Breakfast in the cafe always had a long line so be prepared. They accidentally had us listed as taking our food to go even though we did not request that. They gave us a number to place on our table but the food never came out & sat at the counter forever until we finally inquired as to the wait. We assumed it was taking long bc they were so busy. So that was a bit disappointing. We had the family oasis room w/ bunk beds which was perfect for us. There isn’t a view (looks out to the back of a building), but that didn’t bother us since we were barely in our room. Beds were comfortable, the AC was cold & the shower hot. We spent 3 nights there & didn’t leave the property except for one time to have dinner at Lazy Days in Islamorada which was so good. Though there are some areas that can be improved, overall we had a wonderful trip & look forward to coming back."

"It was exactly as advertised! We had a wonderful stay and enjoyed our cottage and the pool very much. "

" Great location, beautiful hotel!"

"Hermoso hotel "

"Beautiful property!"

"We had a great room with a balcony and a marina view and we loved it. It was updated and clean. They have two pools that are open till 11pm and and a tiki bar in between. Very lovely property."

"Very nice stay. Only problem was the smell of the seaweed cooking in the hot sun. Not the fault of the resort. "