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Reviews of La Vallette

3 out of 5
La Vallette
133 Strait Street, Valletta

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 11 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The bars nearby were quite noisy until midnight.
Stayed 1 night in Dec 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good value but several problematic issues
This apartment hotel has the good and the less good: GOOD: location very close to the center of Valletta (Church, Great Master's Palace etc); nice roof that one can sit and also see most of the city; pretty roomy studio apartment; free purified water and coffee/tea at the entrance; full set of cutlery, pots/pans and dishes/glasses; good wifi; very good price. LESS GOOD: No hooks in the bathroom to hang towels; no outlets in the bathroom; the hair dryer can only be used in the studio room - but no mirror there; no chair with a back (only stools + a sofa that is not always opened from its sofa bed position). BAD: The manager is not willing to meet new guests at the front door (even when notifying if the guest's precise arrival time) -- you have to call and wait 5-7 minutes outside with suitcases. If it's raining -- that's a bad situation! (Otherwise, he is friendly and helpful.) BTW, the street is so narrow that taxis cannot drive on it -- you will be left off about 50 meters from the front door. Bottom line: pretty good value for the price, but do not expect "luxury" despite the name of the place.
Stayed 2 nights in Jul 2019
Response from Paul on 29 Jul 2019
Dear David, thank you for taking the time to provide us with your comments. Regards...Paul

6/10 Okay

Christopher

Liked: Staff & service, property conditions & facilities
Nice apartment, but could be a lot nicer
Apartment is well located & relatively clean. New towels were provided each day. They're able to provide a car to collect you from the airport, which was very efficient. The greeter, Milan, was very polite & informative about the local area. However there were a number of issues: There was a strong smell of damp - apparently this is common in Valletta, so something to think about if you want to stay in the city! There was a limited amount of hot water - barely enough for two showers every day. If you were taking it in turns to shower and went second, then the last minute or so would be cold! Speaking of the shower, there are two - one in the bath and a separate shower room. However, there was no mount for the shower head, which meant you had to hold the shower with one hand all the time. The mattress was just a piece of foam, with only a thin sheet covering it. It was comfy enough, but really needed a mattress protector on top of it. Perhaps worst of all, on the day of check-out (which is 10:30am) one of the maids knocked on the door at 8:30, waking us up. She must have heard us talking so left, but one hour later she came back and let herself in! When I saw her, she just asked if we would be ready to check out at 10:30. Not only did it make us feel like we were being hounded out, but she also woke us up! Overall, while the location and price were good, the actual quality of the apartment could be a lot nicer.
Stayed 5 nights in May 2019
Response from Paul on 27 May 2019
Dear Christopher, thank you very much for providing us with your comments. I apologise for the behaviour of our maid and the the necessary steps have been taken by the management to ensure this is not repeated. As for the the damp in your apartment this is mainly due to the severe weather we experienced this winter and the age of the building. The apartment, however, is provided with a daily cleaning service and this ensures that the level of humidity is minimal. It is also pertinent to point out that the apartment includes a geyser which provides sixty litres of hot water. Regards...Paul

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Luxury? Not in our opinion
Great location in old Valletta and good shared roof terrace but the apartment is sparsely equipped (no coffee machine!) and poorly managed. No BBQ or hydro-massage on the roof terrace as advertised. When the lights went out the management was slow to respond with basic essentials like a torch for the pitch black staircase. We don't blame them for the electricity cut (it was the whole neighbourhood) but there were no emergency supplies in any of the apartments. Took two days to sort but they did give us a small refund. The dishwasher isn't fixed in position and doesn't open properly as the kickboard wasn't trimmed to fit. The double bed was made with a single sheet, shame on them. A picture over the kitchen table was moved to hastily cover a hole in the wall. The fixings for a missing TV hung in the bedroom. All in all it has potential but is poorly equipped and managed. They need to up their game for a pleasant stay.
Stayed 7 nights in Apr 2019

6/10 Okay

Niall

Perfect location right in centre of Valletta accommodation was basic bed not comfortable and felt cold and damp at times.
Stayed 5 nights in Apr 2019
Response from Paul on 30 May 2019
Dear Niall, thank you for finding the time to provide us with your feedback. Regards...Paul

10/10 Excellent

Carlos, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find with st number but great location
It was a little confusing finding the place. Being my first time in Valletta, I walked for about 45 min until a local walked me to the door. After that, someone showed up to the hotel in 5 min to walk with me to my room and show me the place.
Stayed 3 nights in Sep 2018
Response from VLR Team on 20 Nov 2018
Dear Carlos, I am sorry to hear you found it difficult to locate our apartment. Our guests, however, are provided with a call service number (+356 79480808) so they can contact us at any time seven days a week. We hope you enjoyed your stay in our apartments and had a pleasant holiday in Malta. Regards Michele

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central location , Price and facilities.
Great location and price! Staff readily friendly. Room facilities perfect! No issues. The aircon was perfect for this weather too. I will use this place again as it's centrally located for all the great places to visit in Valetta
Stayed 2 nights in Sep 2018
Response from C on 12 Sept 2018
Txs so much really looking forward to having you stay with us again

6/10 Okay

Verified traveller

Unfortunately there was some construction going on next door. The power points were difficult to use because they were British instead of European.
Stayed 3 nights in Jun 2018

8/10 Good

Varidhi, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to stay in Valletta
The location is not bad. The room is wide and comfort to stay.
Stayed 1 night in Jun 2018
Response from VLR Team on 16 Nov 2018
Dear Varidthi Thank you very much for your feedback! We are very happy to heard that your stay in La Vallette was very comfortable ! We hope to see you again in our lovely island

6/10 Okay

Tim L.

a bit tired
good location and spacious but more attention to detail as to state of apartment and fittings would help for example - plug socket on bed side light broken - fixed 4 days later on morning of our departure electric kettle blew the fuses - able to be found and fixed at 4 am and kettle replaced later that day but should not have happened requested an airport transfer - email not responded to; after 2 phone calls to follow up taxi booked but for wrong time and after requests of where to meet it were advised to meet it on the wrong cross street (Strait St at that point is too narrow for taxis and there is scaffolding in the street table cloth ripped in 3 places and only 1 wine glass - both corrected when mentioned but should never have occurred in the first place
Stayed 5 nights in Mar 2018

8/10 Good

salvatore

Stayed 1 night in Dec 2021

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Paul on 6 Mar 2020
Dear Thomas, thank you for your feedback. We are glad your stay at our property was to your full satisfaction. Regards...Paul

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Bente Kofod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi oplevede stor imødekommenhed og hurtig respons på ønsker. Lejligheden er velbeliggende midt i Valetta. Der var derfor nogen (men kun begrænset forstyrrende) gadestøj.
Stayed 5 nights in Oct 2019
Response from Paul on 12 Dec 2019
Kære Bente, tak for dine kommentarer og hilsener ... Paul

2/10 Terrible

Dolores

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veritiero
Il palazzo puzza di muffa i letti orrendi e fatiscenti degni di un campo nomadi per la pulizia non ne parliamo pessima sporchissimi Stoviglie pochissime la gestione un fallimento totale nessuno supporto ho lasciato l’appartamento da solo nessuno si è fatto vivo solo il posto merito perché si trova al centro della valletta
Stayed 6 nights in Sep 2019
Response from Paul on 25 Sept 2019
Dear Dolores, thank you for your comments. However, it is pertinent to point out that the apartment is provided with daily cleaning service and it includes cocking facilities, including the necessary crockery, for six people. Furthermore, upon arrival, clients are greeted by our staff. They are also provided with a phone number so they can inform us of any problems they may encounter during their stay with us - they can contact us on this number at at any time of the day seven days a week. Regards... Paul

4/10 Poor

Svein Arild

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019
Response from Paul on 16 Sept 2019
Dear Svein, thank you for your feedback. Regards...Paul

6/10 Okay

Sven

Liked: Cleanliness, property conditions & facilities
Boende för en natt
Det var rätt okey för en natt men inte fler , det var en unken doft men värst i trapphuset där det luktade mögel.
Stayed 1 night in May 2019
Response from Paul on 28 May 2019
Kära Sven, tack för dina kommentarer. När det gäller lukt av mögel i trappan beror detta främst på det svåra vädret vi upplevde i vinter och byggnadens ålder. Hälsningar...Paul

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Paul on 24 May 2019
Dear Katrina, than you for finding the time to provide us with your feedback. Regards...Paul

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super, das Personal super nett. Alles sehr sauber.
Stayed 2 nights in May 2019
Response from Paul on 24 May 2019
bonjour et merci d'avoir trouvé le temps de nous faire part de vos commentaires. Nous sommes très heureux que votre séjour chez nous ait été à votre entière satisfaction. Cordialement...Paul

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El apartamento está muy céntrico y no es difícil de encontrar. Además, tiene todos los electrodomésticos básicos y necesarios para cocinar así como cubiertos, vasos y platos. Lo único menos bueno, fue que la potencia de la ducha no era suficiente para poder lavarte bien.
Stayed 2 nights in Apr 2019
Response from Michele on 23 May 2019
Hola y gracias por encontrar el tiempo para proporcionarnos sus comentarios. Saludos...Michele

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First we didn't receive the details regarding the arrival procedure. Due to a thunderstorm the week before our arrival, the elevator was out of service. We didn't get hot water for the showers during 2 days. We informed a staff member but the hotel provided us a solution only 2 days after our report. We learnt that the person in charge of finding an alternative didn't inform his manager concerning to our problem... We finally get a room including hot water but the last night another issue: the electric system was out of service for several hours... However the manager was very nice and it was a staff member very efficient, friendly and he provided us a lot of information relative to touristic visits, restaurants and majors sites to visit! The view on the terrasse is incredible and the room was pretty nice and clean.
Stayed 4 nights in Dec 2018

8/10 Good

severine

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfait de notre séjour
L Appartement du 4eme étage est très bien situé dans une petite ruelle de la Valette. Il est propre et assez grand pour 4 personnes, avec une belle cuisine. La salle de bain est spacieuse et la cabine de douche en plus est appréciable. Toutefois, le canapé lit est en mauvais état et nous avons préféré mettre le matelas au sol pour ne pas sentir les ressorts du canapé. Le lit double de la chambre est grand et confortable. La terrasse sur le toit permet de se poser au calme et de bien voir la ville.
Stayed 3 nights in Oct 2018
Response from Mark on 15 Nov 2018
Thank you for your review, we will look to improve the sofa bed springs and mattress - thank you for bringing it to our attention

6/10 Okay

Anaïs

Liked: Cleanliness
Disliked: Room comfort
Voyage à 4 entre amis
Points positifs : - emplacement au top, on est en plein centre de la Valette. - la terrasse au dernier étage. - cuisine pour pouvoir cuisiner. Points négatifs : - le canapé lit, absolument pas adapté pour 2 adultes. Nous avons dormi 5 nuits dans cet appart et ça a été des nuits très difficiles. - poubelles jamais vidées. - publicité mensongère : aucun bain à remous. - pas assez de vaisselle pour 4 personnes. - pas de micro-onde - evier et douche bouchés - pas de pression pour les douches - c'est nous qui avons du faire notre lit en arrivant à l'hôtel Nous avons trouvé le prix excessif pour la qualité et la prestation de la chambre.
Stayed 5 nights in Oct 2018
Response from VLR Team on 17 Nov 2018
Dear Annais Thnk you very much for your comments Please accept my apologies for the lack of plates and spoon. However, our guests are provided with a call service number (+356 79480808 ) so they can inform us of any issues they may have during their stay with us. Our clients can contact us on this number at any time seven days a week. They may also visit our office which is a few minutes’ walk away from their stay (address: Block 28, Flat 7, Vincenti Building, Strait Street, Valletta – office hours: 09.30 – 16.30). As for the collection of trash, the Valletta Local Council provides a daily service of waste collection from households and commercial establishments throughout Valletta. Regards Michele

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un giorno e una notte vissuti a la valletta
Purtoppo abbiamo soggiornato soon una notte, appartamento molto pulito, confortevole e moderno, situato nel centro della Valletta. Al piano terra disponibile pure boccione dell'acqua e acqua calda con te o caffè. Pure ascens ore. Ottima posizione , centralissimo. Ci tornerei sicuramente
Stayed 1 night in Aug 2018
Response from VLR Team on 24 Aug 2018
Thank you very much for your feedback! We hope you enjoyed your stay in our beautiful island!

10/10 Excellent

amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent emplacement
Très bon sejour à l'appartement du 2ème étage. L'appartement est spacieux, mais je dirais pour 2 personnes et non 4. Nous étions 2, mais je ne pense pas que le canapé aurait été adapté pour d'autres personnes. La femme de ménage est très sympa, serviettes changés à la demande. La terrasse est superbe !! Nous y avons pris tous nos petits déjeuners. Emplacement parfait en plein centre de la valette. Dans les points à améliorer: la literie pas terrible, et la salle de bain à refaire. Surtout la douche il faut refaire les joints ça ne fait pas propre ! La douche inonde la salle de bain. Bon rapport qualité-prix.
Stayed 5 nights in Aug 2018
Response from VLR Team on 24 Aug 2018
Thank you very much for your feedback! We hope you enjoyed your stay in our beautiful Capital city! :)

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Viaggio a Maltawifi
Appartamento piccolo,ma carino Divano letto molto scomodo . Non era presente il box doccia , ma una tenda per cui ogni volta si allagava il bagno
Stayed 7 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
La professionalita lascia a desiderare
La stanza era ok, il bagno no lavandino bloccato e la doccia rotta. Poi il palazzo al lato era sotto costruzione e i lavoratori iniziano alle sette del mattino a smartellare e fare rumori indecenti. La cosa peggiore è stato il passaggio di ritorno all'aeroporto. La macchina che avevamo pre pagato e prenotato per le sette del mattino non è venuta. Quando alle 7:15 abbiamo chiamato Mario lui ci ha detto che c'era stato un incidente e che l'auto non sarebbe venuta. Mario, la persona che ci aveva accolto, ci ha detto di andare sulla strada principale e cercare un taxi dicendo che ce ne sarebbero stati di sicuro. Di fatto però a quell'ora non se ne vedeva nessuno. Abbiamo persino chiamato il numero per un taxi solo per scoprire che non ce n'erano fino alle otto… troppo tardi per il nostro volo. Per pura fortuna abbiamo visto un pulmino che era libero e che ci ha portato a destinazione. Onestamente questo non mi sembra affatto un comportamento accettabile. Mario avrebbe dovuto organizzare un altro metodo di trasporto oppure offrirsi lui stesso. Non si abbandonano turisti senza dimestichezza della zona à cercare un taxi dove non ce ne sono, dove non si sa neanche come sono, di che colore è da che parte si fermano. Abbiamo trovato questo comportamento poco professionale e per questo la nostra permanenza non è stata piacevole e per questo ho dato una recensione scadente.

6/10 Okay

Verified traveller

Liked: Staff & service
Das Highlight ist die Dachterasse
Die Wohnung ist sehr zentral, äusserst geräumig und gut ausgestattet. Leider ist das Bad in einem etwas desolatem Zustand: schimmlige Fugen in der Dusche, WC-Deckel fällt einem in den Rücken, Lavabo läuft ungenügend ab. Das Beste ist die Dachterasse mit herrlichen Rundblick. Liebe Grüsse Benno Kaiser
Stayed 3 nights in Apr 2018
Response from VLR Team on 17 Apr 2018
Thank you very much for your rating your stay. We really appreciate your feedback. We will report toilet and heater issue to our Maintenance team

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Соседние дома нежилые, там идёт ремонт, соответственно шум. Особенно неприятно, когда стучат в 7 утра. Полотенца ни разу не меняли, просто использованные сворачивали , таким образом путали, где для ног, где для лица. В душевой кабине сломана дверь, вместо неё шторка. Кровать удобная, а диван провалился. Спать было неудобно.
Response from VLR Team on 1 Mar 2018
Thank you very much for your feedback! We provide a change of towels in this property on a daily basis however we ask the guests to let us know by leaving towels on the floor if they require change.The shower is provided with a curtain for ease of use. We will endeavour to take note of your comments

10/10 Excellent

Efi

Liked: Staff & service, property conditions & facilities, room comfort
Πολυ καλη τοποθεσια διαμονης και ανετο διαμερισμα.δεν ηταν ετοιμο για check in στις 6 το απογευμα ,οχι καθαρο σε πολλα σημεια.γενικως καλη διαθεση προσωπικου αλλα ελλειψη επαγγελματισμου
Response from VLR Team on 1 Mar 2018
Thank you for your comments, we will report cleanliness issues to the cleaners team, however we always appreciate if technical issues such as this are reported during your stay so that we would be able fix them immediately.

8/10 Good

Angelo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Posizione Ottima
Per noi è stata la prima volta a malta viaggiavamo con i bambini quindi abbiamo cercato una sistemazione centrale. L'appartamento è in una posizione veramente centrale, ottima. Il personale che ci ha accolto era gentile ma non sapeva molto dell'appartamento.. La pulizia viene fatta solo al check in e gli asciugamani erano pochi...
Stayed 2 nights in Oct 2017