Village of Germantown Hotels

"Employees were phenomenal! The room was perfect for me and my sister and definitely coming back! "

"yes, everything worked just fine."

"Small, but convenient room perfectly adjacent to the convention center. It had everything I needed, and the cafe on the ground level was a great bonus. Beautiful building, amazing architecture, friendly staff at every turn. Would definitely come back!"

"TV and internet intermittent problems."

"Great"

"Have had an excellent experience at the Saint Kate in the past, however this time we had a couple of room issues that took a long time to get addressed. The first issue was with the in-room record player, however someone was sent right away to fix, so that was fine. But the second issue was with the in-room refrigerator. It quit working at some point during the first night and it took multiple reports, beginning the next morning, to finally get it addressed after 5:30pm the next day. As a reult, we had to throw away perishable food. We also had to call the desk to get more toilet paper, which is unusual at a luxury hotel. Overall, just a bit diappointing."

"We got there late but they got us promptly checked in the gentleman behind the desk. That evening was really friendly. The next morning I watched an irrational customer being sectionally rude to the guy who happened to be behind the desk that morning who took it all in stride. It's very friendly and tried to be accommodating. The breakfast was okay. Normal fair for a hotel. Rooms were clean."

"Rooms were ok a bit outdated but everything was great "

"Very convenient location that connects to the convention center."