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Reviews of Ocean Key Resort

Ocean Key Resort
Virginia Beach, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael B.

Liked: Cleanliness
Great location and easy place to stay!
Worked great for our family of four. Right next to the beach. Definitely would recommend.
Stayed 2 nights in Sep 2023

6/10 Okay

Elizabeth S.

Liked: Cleanliness
Good but...
The location for us was great. The unit was fairly clean - little things here and there (bathroom in general, sink area) were not clean. There was an AC leak the first full day so maintenance had to come in and deal with that for about an hour. Second day power went out (everywhere in the area) but the AC never came back on. We had to ask twice before it worked. The kitchen isn't really a kitchen and the laundry is a building laundry with 2 washers and 2 dryers - half of which did not work. We liked it for the location but there were just a lot of issues.
Stayed 3 nights in Aug 2023

8/10 Good

Jennifer M.

Liked: Cleanliness
Short but sweet
The only bad part about our stay was parking. The parking garage is not set up for bigger SUV or trucks. It’s a nightmare really. They should ask for the type of vehicle you will be driving and atleast allow you an alternative to there small out of date parking garage.
Stayed 2 nights in Aug 2023

6/10 Okay

Kojo

Stayed 2 nights in Jul 2023

10/10 Excellent

Alexis A.

Liked: Cleanliness
Refreshing!
There were no issues from start to finish! Anytime we needed something we asked and got it right away!
Stayed 3 nights in Jul 2023

10/10 Excellent

connor d.

Liked: Cleanliness
weekend trip
the place was very nice and super convenient to the board walk.
Stayed 2 nights in Jul 2023

4/10 Poor

Trista R.

Disliked: Cleanliness
Needs work
I have stayed at this property before, and for the price it is great for a small getaway with kids. This time however, when we entered the floor was dirty and had sand everywhere. I know we're at the beach, but the rooms are supposed to be cleaned. The next morning I called the from desk at 0700 to request a vaccuum and mop to do the cleaning myself After 45 minutes of walking around the condo me and my toddlers feet were black.. At 0745 I asked again and just gave up asking. I took a towel from the pool and walked around the entire condo cleaning up the floor. The range cabinets above the microwave were so dirty that I took my finger, wiped grease off. I went ahead and cleaned that as well. It makes me wonder what else is that dirty in the condo that I couldn't visually see. We will not be visiting Ocean Keys again. Cleanliness is more of a priority than the cost of a rental for a small vacation.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sarah M.

Liked: Cleanliness
Nice location
Great room located very close to nice restaurants and shopping.
Stayed 3 nights in Jul 2022

8/10 Good

Isabelle M.

Very nice location!
Overall, it’s an OK place for a stay. The building shows its age. The one bedroom units have an amazingly small kitchen and a big bedroom. Staff is very nice. The property offers recycling which was appreciated. Location is great, it is across the street from Waterman’s, one of the best seafood restaurants in Virginia Beach!
Stayed 7 nights in Jul 2022

6/10 Okay

Teresa S.

Not what I expected!
Pictures do amazing things until reality hits! My idea of a RESORT suffered vastly from this hotel which was short staff making for a frazzled1 person registrar. We only stayed 3 days with problems each day: broken elevator, broken hot tub, then awakened by testing alarms. I also wondered the reason that the listing didn't show pics outside of the bedroom...I learned that there's not much to show. It was not what we expected but being the family that we are we made it work!
Stayed 3 nights in Jul 2022

10/10 Excellent

JONATHAN H., Mesa, USA

Liked: Cleanliness
Great visit
Nice clean property with kitchenette. Lots of practical amenities. Wish the TV was Smart. Had view of ocean and harbor, even though no balcony. Could use a full length closet or hi hook in bedroom as we were in town for a wedding. Overall give it a 9 for what it is: close to beach and great food and very quiet bedroom.
Stayed 3 nights in Jul 2022

8/10 Good

Jennifer F., Richmond, VA

Liked: Cleanliness
No oven
Overall the space was as advertised, although smaller than it looked in the pictures. The listing of a “full kitchen” was misleading. There was no oven, limited utensils, and no skillet.
Stayed 4 nights in Jun 2022

10/10 Excellent

Joshua L.

Liked: Cleanliness
We loved our stay at Ocean Key
We had a blast on the Beach and boardwalk Virginia Beach so many restaurants and activities to get into we visited Busch Gardens, Adventure park and water country USA while there The resort was very accommodating as well as a comfortable stay will definitely visit again
Stayed 8 nights in Jun 2022

10/10 Excellent

Brooke V.

Liked: Cleanliness
Great Experience
The room was clean and stocked with basic kitchen supplies in case you want to make your own meals. The location was convenient to the beach, shopping and great restaurants. We had a nice view of the ocean from the bedroom.
Stayed 2 nights in May 2022

8/10 Good

Randy B.

Liked: Cleanliness
VA Beach weekend
There were only a few minor issues. The unit we originally booked was down for maintenance but the staff got us another in a few minutes. Other than that, we had a nice time and the place was pretty decent.
Stayed 2 nights in May 2022

10/10 Excellent

Sharronne

Stayed 1 night in Apr 2022

4/10 Poor

russell S.

Disliked: Cleanliness
average
It's an average to a simple place. I do feel like in the building people cut corners to make it appear nice. Staff is 50/50 pending on who you talk to. elevators didnt work, some hallways smelled, and The card system the use is a bit older. Key fobs needed to b reset a lot. For the money spent could have had a better experince at other location. I will say having resturants in walking distance along with the beach is nice. the rooms where ok. nothing flashy
Stayed 2 nights in Mar 2022

10/10 Excellent

Samantha N.

Liked: Cleanliness
Relaxing Stay
Going to Virginia Beach during the off season with the heated indoor pool made it for my toddler.
Stayed 2 nights in Dec 2021

8/10 Good

Leroy S.

Liked: Cleanliness
One visit !
Good
Stayed 3 nights in Oct 2021

4/10 Poor

William M.

Disliked: Cleanliness
Our stay
I could point out a lot of cleanliness issues for the property but I won’t, I’ll just talk about the biggest one I encountered and that was the floor of the condo and it was absolutely filthy !!! I will also take time to complain about the parking structure which had way too many spaces that couldn’t fit normal sized vehicles ! Also the pool basically being located in the front office is a horrible idea !! all in all our stay there was fine we spent majority of the time out and about
Stayed 6 nights in Sep 2021

4/10 Poor

Yolanda W.

Liked: Cleanliness
Confusion
Upon checking into the first hotel (ocean key)I was informed I was not on the registered and sent to hotel number two (ocean sand) I was informed there was a mix up and there was no room for me and was ask to go to a third hotel (atrium) to which the reservation was made at that moment. I was told to take the reservation or a refund , there was no accommodations, no offer of a partial refund or a night free for the inconvenience. Nothing at All. After driving 7 1/2 hours and sitting in the waiting area of the ocean sands for almost 3 hours what choice did I have. I paid for a weekend on the beach (Atlantic Ave) and I got a weekend off the beach (3 blocks)
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Underwhelming. Very small kitchen and living area with uncomfortable pullout couch. Says it can accommodate 4, but that 3 is more realistic.
Stayed 4 nights in Jul 2021

10/10 Excellent

Nelly H.

Liked: Cleanliness
Anniversary get a way
Great resort! Had a wonderful time!!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room, it was very clean, had a full living room and kitchen, staff was friendly. We also liked the restaurant that was connected to the hotel. If you don’t want to walk a far distance I suggest catching the trolley since the hotel is on the opposite side of the strip. All in all, we were pleased with our stay, I do recommend.
Stayed 2 nights in Jun 2021

8/10 Good

Sophia M.

Liked: Cleanliness
Enjoyed the stay
Easy check in and out process. Great stay for a great price!!
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Lady at front desk was unprofessional and had nasty attitude. Eas told it was oceanfront property and it wasn't. Very cheap furniture and uncomfortable sofa. Bed wasn't bad. Ill never stay there again.
Stayed 2 nights in Apr 2021

8/10 Good

Gwendolyn C., Joppa, Maryland

Liked: Cleanliness
Resort
Not a bad property. Busy. Need a little upgrade. Lobby furniture. Fix sign doesn't look good down. Air not working in my friends room who also booked with resort.
Stayed 4 nights in Aug 2020

8/10 Good

Debbie D.

Liked: Cleanliness
Great Stay!
The location is great- 1 block from the beach. There are many restaurants to choose from within a 10 minute walk. Plenty of onsite parking as well. The building could use a bit of a refresh but it is clean and well maintained. There is a pool onsite- due to Covid you have to schedule a 30 minute timeframe to swim. The room we stayed in was great - oceanfront view. Lovely seating area and kitchenette comes in handy. Only negative would be the location of the unit- we had to use the pullout sofa in the living area and this unit is right near the elevator- lots of noise and traffic all night long. If you’re a heavy sleeper it may not be an issue. Other than that, we had a great stay!

8/10 Good

Vanessa N.

Liked: Cleanliness
No major issues
No major issues
Stayed 3 nights in Jul 2020

10/10 Excellent

Ya-tonya P.

Liked: Cleanliness
Beautiful....
Excellent

8/10 Good

RCG, Fort Lauderdale

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the beach and many great restaurants. All the staff we met were very nice and professional.
Stayed 3 nights in Jun 2020

10/10 Excellent

Alex W., Alexandria, VA

Liked: Cleanliness
A great stay!
The suite is right on the water and close to all the great restaurants and bars - awesome!
Stayed 1 night in May 2020