Wanborough Hotels

"Not the usual Marriott standard. Shower was dangerous as the temperature dial didn't work so I nearly scalded myself. Had to tell my kids not to use the shower. I reported it to reception and they refunded my parking charge as compensation but it was quite sufficient considering we couldn't shower properly! The mattresses were also of poor quality. Areas of the hotel were very old and needed updating. However, the rooms were clean and breakfast was decent. "

"Always a good experience in a Village Hotel "

"We had an overall pleasant stay, largely thanks to the staff, who were incredibly friendly and helpful throughout. When we first arrived, our room was unfortunately in need of maintenance and a refresh. The walls appeared quite dirty with visible handprints, the bath had signs of rust, and some of the wallpaper was peeling. However, when I raised this with reception, one member of staff in particular was exceptionally accommodating, she moved us to a cleaner room without hesitation and also kindly arranged a late checkout for us, which we really appreciated. The hotel itself is set in a beautiful building with lovely grounds. There is a bus stop right outside that takes you directly to Oxford, though it takes about 1hr. The pool and sauna area were lovely and quiet. Breakfast had good options available, and we were especially pleased that the kitchen provided vegan sausages to accompany the cooked buffet. Just a short walk away is a charming little farm where you can see Highland cows! Also just down the road, is a pub called The Pack Horse which was absolutely lovely, and offers a vegan menu. Housekeeping was generally good, although on a couple of days our dirty cups and mugs weren’t cleared, which was a bit frustrating. The main downside for us is the overall lack of maintenance in the rooms. While the service and setting are strong, the bedrooms are in clear need of repainting and general upkeep to bring them up to standard. Overall we enjoyed our stay, thank you!"

"Friendly staff, good location. Very good"

"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Excellent location, staff were friendly and helpful, beds were very comfortable. Dinner in the restaurant was ok. The steak was very over cooked and was like a frisbee. The duck was tough, the triple cooked chips were hot and delicious. The breakfast menu had a great selection and was very good."

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"A large, comfortable and beautiful room with an immaculate bathroom, in a convenient location, for the price of a much more basic brand. Usual gripe that in a family room for 4, they only give you two of everything (cups, bath towels), and that the pub is expensive (£4.20 for a soft drink, £7 for a beer etc), so the savings are offset at dinner."