West Ireland Hotel Guide - Casino Hotels in West Ireland, Ireland

"I want to start by saying the location is great, right on Quay Street and the staff was very kind and helpful. And if perhaps we had gotten one of the rooms overlooking the street as shown in the picture it would have been better. Not sure if it was because we booked through Expedia, but we were put in room 105 which is the smallest room in the hotel and the window looks at a wall (which they tried to decorate with fake vines) with a green neon light that is the same day or night. The room was so hot and we couldn't get their AC system to work. The staff did get it to work temporarily but then it broke agian. Just be sure to ask for a room (#1-3) that faces the street and you might have a better experience. Also, parking is in a garage nearby the hotel (not owned by hotel). They did give us a discount for being a hotel guest and their staff was helpful as well. Just wish we had a full -sized room and a better view. "

"It's a marvellous friendly hotel with very helpful staff . The breakfast is a must as was the reastrant. Great value to. "

"Enjoyed leisure centre and tasty dinner and breakfast"

"Great location hotel central to all things Galway. staff friendly and accommodating clean with house keeping changing towels daily(if wished)good choice of Breakfast items ( weak coffee is the only negative)"

"Shower temperature hot and cold Eggs from buffet nearly put me off the idea of food. But that was cold in minutes any way"

"Clean and comfortable "

"Biscuits and room service menu were not in the room when we arrived. This was corrected and we were offered a free breakfast. I didn't find the beds particularly comfortable despite the blurb about them and the pillows were rock hard. The maid was rude when we said we weren't ready for her to clean the room. The restaurant menu was limited. It is not a cheap hotel but it seems that price is based on the location more than the facilities. "

"Friendly staff, great location, comfortable room. Was in Galway for a few days for business. Easy parking and convenient to walk after arrival. Great staff and the hotel is in good shape. Comfortable room. "

"Wonderful hotel, comfy bed, very clean. Great breakfast got discount at hotel. Gym, pool, hot tub, sauna, steam room, jacuzzi, wonderful stay."