Hangzhou Hotel Guide - West Lake hotels in Hangzhou, China.

"Clean, friendly and good location"

"員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。"

"Great location, good price for the stay"

"Tip top cleanliness, the staff are all so warm and polite, they offered free hot drinks at the lobby all day long and midnight hot porridge. They even have free laundry service that deliver to your doorstep. Everything is good here, service is good and they even have all kind of aminities that if free at lobby for you. I'll definitely visit here again next time. "

"The staff were really friendly and helpful. We liked their free evening dessert and tea. "

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Thank you Joey, great service "

"The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too. "

"Great location! Excellent service!"

"Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast"

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."

"Lovely staff and excellent location"

"No tissue paper in the room. We got bited by many mosquitoes. "

"The room is nice clean and the bed is comfortable. The staffs are very friendly. Great location! Good value for money. "

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"Excellent place to hold our luggage while we go last minute shop"

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...