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"Great"

"There was a small issue with one of my room bookings, however the staff offered us a $20 credit to use which was very appreciative. The rooms were comfortable, smelled very good. Hyatt will be my go to for traveling from now on. "

"We enjoyed our stay. The room was spacious and clean and breakfast was amazing. We highly recommend to stay in this hotel if you are visiting Houston. "

"Staff and Service was excellent. Alma was our server each morning and we could not have asked for a better more attentive personable person Staff at the bar Micheal Laura and Eric were excellent "

"Breakfast was a joke"

"I had nothing but great experiences in this hotel. I will stay here every time I visit Houston. The cleaning staff, the front desk, the wait staff in restaurant, the bartenders, everything was fantastic! "

"This property was top tier, the best hotel in Houston, hands down."

"My family and I have stayed here several times when we are visiting this part of Houston. Great location to the Galleria. Friendly and professional staff. Clean, spacious rooms and other areas. "

"We enjoyed this hotel very much. Conveniently located right in the mall, we ate at Joey Uptown across the street and it was delicious. Bedding and room were very nice and clean. There were actually multiple layers of bedding which I appreciate rather than the thin "blanket/sheet" that seems to be popular. We would definitely stay here again. A+++"