Willoughby Hotels

"The room was a bit tatty, needs updating and decorating, carpet was stained but clean, large comfortable bed and fridge in room, which was useful. The staff were very helpful, showing me to my room and completing the parking online form to register my car for the carpark. Its a pity the new owners no longer allow dogs in the hotel. I would return if they reviewed their policy."

"Unfortunately I didn't realise there would be so many dogs there, more so with owners that we're inconsiderate. We had a dog wailing and barking from 7pm - 8pm, more of an annoyance than anything, but the same dog was then wailing from 7am - 7.45am on Sunday morning, which was completely inconsiderate, I didn't need to be up at 7am. The hotel itself was nice enough but ruined by some of the guests"

"Great gym!"

"most out dated dirtiest place i have ever stayed at "

"Quirky and relaxing - recommended"

"The carpet in the room was filthy - does it ever get vacuumed, let alone cleaned? Only one pillow per person and one roll of toilet roll for 3 people for 2 nights! Restaurant and bars on site are very expensive and as the hotel is out, virtually on its own by a motorway junction, there aren’t really any other options. We only ate in the hotel once, the food was below average, overpriced and the service was ‘disinterestment’. The pool is run by a different company which means you need to book. At the time we booked we were not warned that it was being used for swimming lessons, which is fine, I would like everyone to learn to swim. But please let us know so we can book a quieter time for a more relaxing experience. Would I stay in the hotel again? Definitely not. This used to be a very high quality and well run hotel - what has happened to it? 🙁"

"Great place - pool and gym were fantastic. Food was tasty too"

"The staff are lovely. Hotel rooms clean. Issues I had is they are pet friendly so was a lot of dogs in rooms, could hear them barking at night and in the day. Also the room are a little out dated, doesn’t look in good condition although are very clean. The restaurant was 5/10 had a steak was cooked to my request and the food just wasn’t great for me. "

"It was fine "