Willoughby Hotels

"The property was adequate for an unexpected visit. Room was clean, bathroom functional, drinks facilities and fridge were welcome as were the towels. However, the room door was tricky to close securely and the pool/gym area was under repair which limited access. When staff were encountered they were friendly and helpful but there wasn't an abundance of available staff. Overall, an easy to use hotel - fair value for the price."

"The bathroom was tiny- no room for 2 people. Most of the time there was no hot water from the bathroom sink- the shower was okay. Food at breakfast wasn`t hot."

"Decent stay and enjoyed facilities "

"Stay here regularly as Son and family live close by Staff always friendly and very accommodating Rooms been redecorated since last visit in March Only complaint would be no working electric car charger points "

"Great place to stay, very spacious. I would recommend talking about when the best time is to head to breakfast as it gets busy. One tip for the hotel would be to give breakfast slots when checking in."

"Wonderful, cooperative, caring staff. Went out of their way to make sure we were comfortable and had no issues with the room or anything else. Love that it was within an easy walking distance of the train station and bus station."

"Easy, comfortable and clean"

"Hotel was very good, I was in room 119 and it was very spacious with a huge double shower bathroom. Staff were very helpful and food in restaurant was enjoyable."

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."