Yamagata Hotels

"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"Clean hotel, good breakfast, and central location "

"Hotel was nice with a nice public bath. Breakfast had many options and night noodles and snacks available after public bath was nice. Rooms were comfortable."

"THE FOOD SO GOOD"

"We had a lovely stay. The staff were very hospitable and dinner on both nights was a brilliant experience. The private onsens were gorgeous. Highly recommend for a traditional Japanese stay."

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"The staff was very nice and helpful. I would stay there again."

"The staff was so hospitable and made us feel welcome and comfortable. The food was the best we ate in Japan, and cooked with love. The outdoor onsen was heavenly. A visit I will never forget."

"Wonderful cheerful hospitality throughout our stay here. Kaiseki meals were outstanding! Our room with private outdoor onsen and mountain view was a perfect enchanting respite and recharge halfway through our whirlwind tour of Japan. Lovely!"

"Lovely hotel with excellent staff and service. "

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"

"Friendly staff and their attention to details. Never refuse a request. The mixed milky onsen was really extraordinary and a very unique experience. The ladies were given a wrap around and nothing can be seen with the milky onsen. Very discreet , indeed! "

"Location was amazing and staff was super helpful. "

"Great hotel with excellent onsens and fantastic food - would totally recommend "

"The room was incredibly clean and the staff was very helpful and friendly. The location was also amazing. I was a short walk from everything I needed and wanted to see, with great restaurants and bars. I had a wonderful night's sleep and the breakfast in the morning was very good. I would love to go back."

"Food great. Onsen great. Everything was great."

"Lively hotel in excellent location "

"Breakfast is good and the onsen is nice. Will stay in Dormy Inn again."