Madeira Island Adventure Holidays

Super comfy bed, big shower, amazing view

I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.

Overall we enjoyed our stay. However, with the temperatures being around 29c we found that the ceiling fan was not enough to keep the room cool. We tried sleeping with the balcony doors open but the traffic noise kept us awake as well. We were given another room which was a little better. Bathroom & Kitchen areas need refurbishing, our bathroom was very dirty in places. If you want hot food in the evenings then book the A la Carte restaurant. Restaurant & bar staff were very friendly and helpful. A good location, with 2 small supermarkets down the road but Funchal centre was too far to walk both ways.

The property as well as the team was amazing!

Great hotel. Right beside the airport.

The property as well as the team was amazing!

I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.

Great hotel. Right beside the airport.

Super comfy bed, big shower, amazing view

The property as well as the team was amazing!

Great hotel. Right beside the airport.

Overall we enjoyed our stay. However, with the temperatures being around 29c we found that the ceiling fan was not enough to keep the room cool. We tried sleeping with the balcony doors open but the traffic noise kept us awake as well. We were given another room which was a little better. Bathroom & Kitchen areas need refurbishing, our bathroom was very dirty in places. If you want hot food in the evenings then book the A la Carte restaurant. Restaurant & bar staff were very friendly and helpful. A good location, with 2 small supermarkets down the road but Funchal centre was too far to walk both ways.