Canary Islands Adventure Holidays

Overall it was a good stay. The rooms could be a bit more updated as there was a lot of dust and holes in the corners of the room. We had an issue with the bathroom but had the cleaner attend the next day. The pools outside the rooms are very convenient. The staff are helpful and on hand 24/7 to provide advice and guidance.

The resort offers incredible value for money! The reception staff was extremely kind and professional. Unfortunately, we had a couple of asks from the housekeeping staff that took several hours and 2-3 phone calls each to resolve, but otherwise we had a lovely stay!

Beautiful hotel with clean modern rooms. The breakfast was outstanding, offering a good variety of options. I’d like to give a special thank-you to Abelardo, who consistently went above and beyond to make us feel welcome. His warmth and enthusiasm truly enhanced our stay and made the experience exceptional. We would gladly return — and hope to see Abelardo again on our next visit.

Excellent staff, great hotel Breakfast superb No complaints and would go again

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.

Beautiful hotel with clean modern rooms. The breakfast was outstanding, offering a good variety of options. I’d like to give a special thank-you to Abelardo, who consistently went above and beyond to make us feel welcome. His warmth and enthusiasm truly enhanced our stay and made the experience exceptional. We would gladly return — and hope to see Abelardo again on our next visit.

Excellent staff, great hotel Breakfast superb No complaints and would go again

Every thing about this hotel is of a very good standard ,it’s very peaceful,excellent location ,great pools ,food and staff are excellent,the rooms are spotless,beds and linen are high quality ,shower is superb ,and also the high pressure toilets ! This was our second stay in this hotel and we cannot recommend it enough ,it’s registered as a 5 star ,which it’s not quite,however for all it has going for it I’d recommend it for all but the most fussy of clients ! Overall great friendly hotel with excellent staff that actually care about their clients and their well being ,you can’t go wrong with this one ,absolutely spotless,thanks dream we shall return ! Great hotel overall ,great staff that actually care about

Overall it was a good stay. The rooms could be a bit more updated as there was a lot of dust and holes in the corners of the room. We had an issue with the bathroom but had the cleaner attend the next day. The pools outside the rooms are very convenient. The staff are helpful and on hand 24/7 to provide advice and guidance.

The resort offers incredible value for money! The reception staff was extremely kind and professional. Unfortunately, we had a couple of asks from the housekeeping staff that took several hours and 2-3 phone calls each to resolve, but otherwise we had a lovely stay!

Excellent staff, great hotel Breakfast superb No complaints and would go again