Caribbean All inclusive Holidays

Loved the clean appearance overall, family-friendly environment, staff everywhere we went were very welcoming

Food was not that great. Staff were nice. Room was not great at all. Bathroom door would not close properly, only one of two double sinks worked. Wall patch work was terribly done and had incomplete work. Snacks and in room mini bar was very limited (only red and white wine if you ask, beer, water, soda, and Bacardi ).

Property overall was good, the food was good, people in general were very friendly especially dining staff (Chef Guillermo was the best!). Unfortunately I didn’t have the best check in experience especially as a VIP Expedia Resort. There was no upgrade, none of the VIP were granted, and when inquired, the hotel reception staff, completely disregarded my inquiry. I also had to request various times the refill of water and beer in the room minibar, which was a bit annoying since this is a whole inclusive resort. I also had to remind staff to remove towels from the room even when they were placed on the floor. Instead of removing them, they were refolded and left on the floor. Never experienced something like that. I have been in Punta Cana now 4 times. I am not sure I’d come back especially because of the check in experience. One does not choose a VIP hotel to be treated as any other hotel. Every other VIP place I’ve stayed on has offered superb service.

We had Peter as our butler and he did a fantastic job was always there to help and serve our every needs!

Clean room , friendly staff.

Amazing resort. Directly on the ocean. Food was great and a lot of activities!

Food was not that great. Staff were nice. Room was not great at all. Bathroom door would not close properly, only one of two double sinks worked. Wall patch work was terribly done and had incomplete work. Snacks and in room mini bar was very limited (only red and white wine if you ask, beer, water, soda, and Bacardi ).

Everything was great