South London All inclusive Holidays

The best thing about this property was the location - great view of Big Ben and very close to both Big Ben & The London Eye. I've stayed here before and I was VERY disappointed this time around. The lobby reeked of men's cologne - overly strong. The rooms were never fully cleaned and we were never given enough towels - only 2 large towels, no hand towels, no washcloths (one day towels actually were delivered to the room still wet?!) The hallways had dirty glasses and dishware sitting in them for days on end (not getting picked up daily, also dishware from our rooms never picked up even when they had been "cleaned"). Breakfast buffet was NOT worth it - it was very dirty, messy and the food was not fresh. The staff was nice but the overall feel of the hotel was very, very dark. I would not stay here again. Disappointing.

The best thing about this property was the location - great view of Big Ben and very close to both Big Ben & The London Eye. I've stayed here before and I was VERY disappointed this time around. The lobby reeked of men's cologne - overly strong. The rooms were never fully cleaned and we were never given enough towels - only 2 large towels, no hand towels, no washcloths (one day towels actually were delivered to the room still wet?!) The hallways had dirty glasses and dishware sitting in them for days on end (not getting picked up daily, also dishware from our rooms never picked up even when they had been "cleaned"). Breakfast buffet was NOT worth it - it was very dirty, messy and the food was not fresh. The staff was nice but the overall feel of the hotel was very, very dark. I would not stay here again. Disappointing.

The best thing about this property was the location - great view of Big Ben and very close to both Big Ben & The London Eye. I've stayed here before and I was VERY disappointed this time around. The lobby reeked of men's cologne - overly strong. The rooms were never fully cleaned and we were never given enough towels - only 2 large towels, no hand towels, no washcloths (one day towels actually were delivered to the room still wet?!) The hallways had dirty glasses and dishware sitting in them for days on end (not getting picked up daily, also dishware from our rooms never picked up even when they had been "cleaned"). Breakfast buffet was NOT worth it - it was very dirty, messy and the food was not fresh. The staff was nice but the overall feel of the hotel was very, very dark. I would not stay here again. Disappointing.