Heart of England Beach Holidays

Nice, quiet and pleasant room and location. Friendly staff

The room was very small with only one bedside table and no lamps. One side of the bed was positioned against the wall making it difficult to access.

Staff service was out of this world. Particularly front desk and doormen personnel do an excellent job and treat you as if you are the only guest.

The rooms are very small. Only enough room to just manoeuvre around the bed and have suitcases standing. There was a lot of mould in the shower as the fan wasn’t working. Let front desk know. The reception area was clean and smelt clean. Staff were supportive with holding our suitcases before we could check in.

Just missing a good breakfast and dining option

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

Staff service was out of this world. Particularly front desk and doormen personnel do an excellent job and treat you as if you are the only guest.

Great hotel and great Lo

The room was very small with only one bedside table and no lamps. One side of the bed was positioned against the wall making it difficult to access.

Nice stop in London. Easily walkable to Earls Court train. Staff were fantastic.

Staff service was out of this world. Particularly front desk and doormen personnel do an excellent job and treat you as if you are the only guest.

The staff were very helpful , very clean and a peaceful stay Thankyou

The room was very small with only one bedside table and no lamps. One side of the bed was positioned against the wall making it difficult to access.

The rooms are very small. Only enough room to just manoeuvre around the bed and have suitcases standing. There was a lot of mould in the shower as the fan wasn’t working. Let front desk know. The reception area was clean and smelt clean. Staff were supportive with holding our suitcases before we could check in.