Playa de las Americas Kid friendly Holidays

Perfect location. Some really nice features but also some dated aspects. Overall though, very pleasant

Room as requested. Staff very helpful and professional. Always enjoy my stay.

Stayed 3 years ago but this time we thought the room needs a refresh and some soundproofing (if you book, request a room away from the irish bar!!). We also had a strange sink unit in the bedroom which served no purpose!

Room was very run down, balcony was very small. Food was edible but most of the hot food was cold. Gym in the spa was very old equipment, poor hygiene and not cleaned very often. Felt like I was totally ripped off staying here.

Staff at front desk can be rude. Daily cleaning of room was poor. 1st room assigned to us was facing the rubbish bin collection point so balcony was unusable as it stunk of rubbish and wehn asked for room change staff rolled their eyes. Food choices were poor if you dont like sea food.

Perfect location. Some really nice features but also some dated aspects. Overall though, very pleasant

Clean room, staff and amenities were excellent

Stayed 3 years ago but this time we thought the room needs a refresh and some soundproofing (if you book, request a room away from the irish bar!!). We also had a strange sink unit in the bedroom which served no purpose!

Perfect location. Some really nice features but also some dated aspects. Overall though, very pleasant

Clean room, staff and amenities were excellent

Hotel very dated and in need of a revamp. Room however had huge balcony looking out over the sea which made everything else seem that bit better.

My husband and I stayed here for 5 nights. When we arrived, the lady on the front desk was welcoming and friendly. We checked in but we were too early for our room. We were able to change our clothes in the hotel toilets and leave the car in the carpark. We went for a few drinks and came back when the apartment was ready. We were on the 6th floor and the view from the balcony was lovely. The apartment was very clean although needed some attention in places with regards to décor and previous repairs. The downside for us was no aircon or fan in the bedroom. The blind at the window didn't open and we had to sleep with the patio doors open at night, to get air flow, to try and cool the room down. That meant some noise from outside could be heard. It would probably have been worse on lower floors so we were glad to have been up higher. The WIFI was ok but not very strong in our apartment. There was a cleaner that came every day, emptied bins, swept round, tidied beds, changed towels etc. The pool area looked clean and well maintained. Every day someone was cleaning down sunbeds, sweeping up, and cleaning the pool. The hotel itself, is in a great location close to supermarkets, shops and entertainment. We strolled down to the front most days, only taking around 5 minutes or so, to find bars and restaurants. We booked this last minute for a short getaway and we had a lovely stay other than it being warm at night for sleeping. We would stay here again in the future.

Room was spotless and staff were great. Hotel is in a great location.