Canary Islands Kid friendly Holidays

The resort offers incredible value for money! The reception staff was extremely kind and professional. Unfortunately, we had a couple of asks from the housekeeping staff that took several hours and 2-3 phone calls each to resolve, but otherwise we had a lovely stay!

Every thing was excellent management were very helpful in establishing the root cause of a booking problem. Only criticism was the in house prices of the bar & poolside drinks and sessions restaurant in the evening €45 each excluding drinks was very expensive considering the quality and variety of the food served

Lovely hotel and surroundings

Good sized clean room. Decent view from balcony. Attentive staff.

Our first time staying at this hotel and overall its fine, positives are its quiet but ideally located for the beach and the strip of Puerto del carmen, plenty of parking and the pool areas. The main issue is the restaurant, breakfast starts at 8am so everyone is coming in at the same time so most days we didn't even get a cup so had to use paper ones, only 1 toaster machine and needed more staff as so busy trying to clean up tables, the food was okay with plenty of choice but could have been hotter. I think they need to re think the restaurant opening times to smooth out the busy periods, dinner was a similar experience. Overall we enjoyed our stay but would not go back.

Every thing was excellent management were very helpful in establishing the root cause of a booking problem. Only criticism was the in house prices of the bar & poolside drinks and sessions restaurant in the evening €45 each excluding drinks was very expensive considering the quality and variety of the food served

Lovely hotel and surroundings

Good sized clean room. Decent view from balcony. Attentive staff.

Our first time staying at this hotel and overall its fine, positives are its quiet but ideally located for the beach and the strip of Puerto del carmen, plenty of parking and the pool areas. The main issue is the restaurant, breakfast starts at 8am so everyone is coming in at the same time so most days we didn't even get a cup so had to use paper ones, only 1 toaster machine and needed more staff as so busy trying to clean up tables, the food was okay with plenty of choice but could have been hotter. I think they need to re think the restaurant opening times to smooth out the busy periods, dinner was a similar experience. Overall we enjoyed our stay but would not go back.

Brilliant staff, great breakfast. Beautiful hotel and spotless. Only 1 small gripe was that WiFi in pool side rooms was really poor and TV would lose signal at times but bearable.

Rooms were fantastically lean excellent staff food was fabulous

The resort offers incredible value for money! The reception staff was extremely kind and professional. Unfortunately, we had a couple of asks from the housekeeping staff that took several hours and 2-3 phone calls each to resolve, but otherwise we had a lovely stay!

Good sized clean room. Decent view from balcony. Attentive staff.

Brilliant staff, great breakfast. Beautiful hotel and spotless. Only 1 small gripe was that WiFi in pool side rooms was really poor and TV would lose signal at times but bearable.