Southwest Orlando Kid friendly Holidays

Room was amazing, all though the jacuzzi jets were dirty so once i turned them on the water got really gross. They need to do better at cleaning. I was certainly disappointed because i got the room for the jacuzzi and didn’t get to use it because it was filthy.

Staff was friendly. Room was great! Location was perfect!

Clean room, nice water park, polite staff, good amenities

Rooms were ready and as always perfect Staff at check in very helpful

The first room (villa) was substandard - not at all close to the photos - quite misleading- I requested another room and they gave us a “flat” which was better but we realized the patio door (we were on the first floor near a heavy traffic area)- the door would not lock - they sent maintenance but we missed our reservations because we didn’t want to leave the room until it was fixed - then we experienced a lot of the lights flickering and we had plans on eating at their “Barbarann” food van and it was closed due to a “private event” on Friday night.

Rooms were ready and as always perfect Staff at check in very helpful

Didn’t get a chance to eat breakfast Val took more than 30 minutes to fetch vehicles. Staff was not friendly atmosphere was loud at all hours of the day. The temperature outside was cold. Didn’t get a chance to go to the pool.

Everything has been great, staff, comfortable bed, great room service, spacious bathroom with a tub. Just wished they had hair dryer diffuser for curly hair 😣