Quintana Roo Luxury Holidays

The food was mediocre, it was presented good but it wasn't as good as it looked. Everything else was great.

Second time staying here, and we love it. Wish they had more activities. The only big complaint i have is, the week we stayed they were doing construction on the room next to us. It was horrible. Sounded like our wall was being hit with a loud jack hammer. Thank goodnesss we were ocean side for about 80 % of it.

Ive been to Cancun 9 times this hotel was by far the best!!!! The food, drinks and service were top notch

Excellent experience

The hotel is very clean and pretty. Staff is nice. Family friendly was so so wished they had some water slides. Kids tried the wipeout but that didn’t last much. The wipeout is the inflatable on the water. Kayaking was fine with an adult of course. Paddle boards are from 16 yrs old. Snorkeling was ok. Seaweed and dark water ruined it. Went at end of September and the beach was meh. Had maybe two days at the end with clear water. Seaweed smelled and ruined the beach stay. Pool and property is beautiful. With it being a hybrid resort and us having all inclusive it was kind of enoying with workers Asking to kind of “pay” or close the check with the balance being zero. When ordering food the room number is being asked every time. Compared to other all inclusive where they don’t bother with that. Davino is very nice Italian restaurant. For some reason the evening buffet was closed with a dinner show not available. Just restaurants in the evening. 4 to choose from. One other negative thing was mosquitoes. They just eat you up. Zama which is an open restaurant had a spray available to use. Just as the sun sets the mosquitoes come out. They told us we can buy spray at their market. Overall it was a very nice stay. I highly recommend.

Excellent experience

Second time staying here, and we love it. Wish they had more activities. The only big complaint i have is, the week we stayed they were doing construction on the room next to us. It was horrible. Sounded like our wall was being hit with a loud jack hammer. Thank goodnesss we were ocean side for about 80 % of it.

Ive been to Cancun 9 times this hotel was by far the best!!!! The food, drinks and service were top notch

The food was mediocre, it was presented good but it wasn't as good as it looked. Everything else was great.

Second time staying here, and we love it. Wish they had more activities. The only big complaint i have is, the week we stayed they were doing construction on the room next to us. It was horrible. Sounded like our wall was being hit with a loud jack hammer. Thank goodnesss we were ocean side for about 80 % of it.

Excellent experience