West London Luxury Holidays

First stay at Leonardo, the staff were so helpful and polite. The room was nice, especially the bathroom and the bed. The TV had lots of channels. They gave an option to add breakfast for £10, but I needed to rush off early. It was also close to a local bus stop which saved paying the high price on the hotel hoppa. You can get right to T2/T3 on a local bus for £1.70. I will definitely go back to Leonardo again.

Plenty of room, complimentary Nespresso and crisps and chocolate replenished each day, great shower. Staff at the bar and restaurant were all pleasant and helpful.

Clean rooms, convenient to the airport.

A beautifully appointed, comfortable and pristinely clean room and characterful hotel. Our stay was marred by poor service at breakfast. Two pots of like warm coffee were brought along with a tiny jug of milk. We had to go in search of a waiter for more milk. The tepid coffee was undrinkable so we had to go in search of a waiter who only then brought a properly brewed cup of coffee - and then asked whether a second cup was required for my fellow guest. No spoon was available for the boiled egg because it was a cold boiled egg. We couldn't face going looking for a waiter yet again for another cup of coffee. There was no-one on hand in the restaurant to clear surplus plates from the table. The room was delightful but the breakfast service was a disgrace.

clean room | good breakfast |

Clean room helpful staff warm comfortable room lots of varied shops nearby

All was good but step to the bathroom was too high and toilet/shower area was too small but everything else great

A beautifully appointed, comfortable and pristinely clean room and characterful hotel. Our stay was marred by poor service at breakfast. Two pots of like warm coffee were brought along with a tiny jug of milk. We had to go in search of a waiter for more milk. The tepid coffee was undrinkable so we had to go in search of a waiter who only then brought a properly brewed cup of coffee - and then asked whether a second cup was required for my fellow guest. No spoon was available for the boiled egg because it was a cold boiled egg. We couldn't face going looking for a waiter yet again for another cup of coffee. There was no-one on hand in the restaurant to clear surplus plates from the table. The room was delightful but the breakfast service was a disgrace.

clean room | good breakfast |