Puerto del Carmen Luxury Holidays

Good points: we were given a complimentary upgrade. The bed was very comfortable. The bathroom was good, very clean with an excellent shower. The sangria was nice. Not so good points: Wallpaper was pealing off the wall. Extremely high prices for drinks with our meal. Only water was free in the evening. A small glass of any soft drinks was 6€. The hotel is vast, and I found it difficult to get back to our room initially, but we were only there for one night. For us, the music around the pool was too loud, and the sunlounger areas were heaving with people, so we went to the beach instead. Despite giving our credit card details on check in, we obviously had communication difficulties as we ended up paying for every drink by credit card. We will not be returning to this hotel.

If you arrive late, I don’t think check-in is the normal standard you see in the day. Porters took guests to rooms and when I checked in it was extremely difficult to find. The same service should exist if arriving later.

The property was beautiful. It was easy to maneuver if you need some assistance. They did a great job making it feel that it was in a place on its own, even thought it was walking distance to everything. The breakfast was amazing, with the buffet being well spread out and/ or you can order off the à la cart menu… or both. The resturant(s) at the hotel had a great selection and we enjoyed the meals that we had. I would recommend the reservation at the time of check in for the tasting menu. We had not and missed the experience. Note: the water you need to pay for, a suggestion is to go down to the supermarket and pick up some bottles, much less expensive. You can also pick up some drinks and put them in the fridge that is available in your room, One of the downfalls is the pool. It was only about 3 to 4 feet deep and you cannot swim a length as it was small and during our stay it was extremely hot and would enjoyed to be in the pool a little longer, however the pool was quite busy and hard to maneuver around the people. Overall great stay.

The property was beautiful. It was easy to maneuver if you need some assistance. They did a great job making it feel that it was in a place on its own, even thought it was walking distance to everything. The breakfast was amazing, with the buffet being well spread out and/ or you can order off the à la cart menu… or both. The resturant(s) at the hotel had a great selection and we enjoyed the meals that we had. I would recommend the reservation at the time of check in for the tasting menu. We had not and missed the experience. Note: the water you need to pay for, a suggestion is to go down to the supermarket and pick up some bottles, much less expensive. You can also pick up some drinks and put them in the fridge that is available in your room, One of the downfalls is the pool. It was only about 3 to 4 feet deep and you cannot swim a length as it was small and during our stay it was extremely hot and would enjoyed to be in the pool a little longer, however the pool was quite busy and hard to maneuver around the people. Overall great stay.

Good points: we were given a complimentary upgrade. The bed was very comfortable. The bathroom was good, very clean with an excellent shower. The sangria was nice. Not so good points: Wallpaper was pealing off the wall. Extremely high prices for drinks with our meal. Only water was free in the evening. A small glass of any soft drinks was 6€. The hotel is vast, and I found it difficult to get back to our room initially, but we were only there for one night. For us, the music around the pool was too loud, and the sunlounger areas were heaving with people, so we went to the beach instead. Despite giving our credit card details on check in, we obviously had communication difficulties as we ended up paying for every drink by credit card. We will not be returning to this hotel.

The property was beautiful. It was easy to maneuver if you need some assistance. They did a great job making it feel that it was in a place on its own, even thought it was walking distance to everything. The breakfast was amazing, with the buffet being well spread out and/ or you can order off the à la cart menu… or both. The resturant(s) at the hotel had a great selection and we enjoyed the meals that we had. I would recommend the reservation at the time of check in for the tasting menu. We had not and missed the experience. Note: the water you need to pay for, a suggestion is to go down to the supermarket and pick up some bottles, much less expensive. You can also pick up some drinks and put them in the fridge that is available in your room, One of the downfalls is the pool. It was only about 3 to 4 feet deep and you cannot swim a length as it was small and during our stay it was extremely hot and would enjoyed to be in the pool a little longer, however the pool was quite busy and hard to maneuver around the people. Overall great stay.

If you arrive late, I don’t think check-in is the normal standard you see in the day. Porters took guests to rooms and when I checked in it was extremely difficult to find. The same service should exist if arriving later.