South London Luxury Holidays

Unfortunately, the hotel was down to one working elevator when I first arrived. Within the 4 days of my stay, the only working elevator also went out of service which meant taking the stairs 5 flights of stairs a couple of times a day. Very inconvenient and difficult after walking all day sightseeing in London. Hopefully, both elevators is up and running safely very soon. Fortunately, the hotel staff were kind and helpful during my entire stay. Shout out to Shani at the front desk for being so kind and helpful. Another staff member named Shaniah was also helpful and polite. Overall, I had a pleasant stay minus the inconvenience of no working elevators for the majority of my 4-day stay. I would still recommend this hotel because of it’s location, well-equipped room, nice lobby, and helpful staff.

Super close to many attractions, Next to Waterloo Station. Very modern and trendy facilites. Very spacious rooms

Great hotel & location. Only negative point was that we'd be out all day and when we'd return around 4pm the room had still not been cleaned, cleaners would arrive around 5pm requiring us to vacate the room. This happened on 2 occasions of our 3 night stay.

A lovely hotel in a great location! Easily walkable to Parliament, Westminster Abbey, Trafalgar Square, Piccadilly Circus, Buckingham Palace, etc. Underground is about a ten minute walk. Clean and comfortable, right on the river. One caution … they will ask if you want the “eco-friendly” option for housekeeping. We were told that we would receive housekeeping services for every two nights in the hotel, which should have been three times. But housekeeping only came once. Don’t get the eco friendly option if you are staying more than three nights!

This is our second time staying because the first time wowed us. This time was average. The basics in the room weren’t as well stocked as before. No body wash. No wash cloths. The coffee and tea set up were basic. On our previous visit we were greeted with treats and wine in our room upon arrival, but not this time. We also previously had an assortment of biscuits to go with coffee and tea that were replenished daily, but not this time. Our trip was disrupted and we needed an extra nights stay, so they did get us booked another night. The view of Elizabeth tower from our room was dreamy both times. Not sure if we would stay again.

The hotel is in a good location. It’s a nice hotel but wouldn’t say it’s a luxury hotel. Basic 5 star. Fine for the price we paid

Beautiful hotel. Near the hussle and bussle of London

Convince, friendly, breakfast, available dinner, elevator, air conditioning, room size

Unfortunately, the hotel was down to one working elevator when I first arrived. Within the 4 days of my stay, the only working elevator also went out of service which meant taking the stairs 5 flights of stairs a couple of times a day. Very inconvenient and difficult after walking all day sightseeing in London. Hopefully, both elevators is up and running safely very soon. Fortunately, the hotel staff were kind and helpful during my entire stay. Shout out to Shani at the front desk for being so kind and helpful. Another staff member named Shaniah was also helpful and polite. Overall, I had a pleasant stay minus the inconvenience of no working elevators for the majority of my 4-day stay. I would still recommend this hotel because of it’s location, well-equipped room, nice lobby, and helpful staff.

Super close to many attractions, Next to Waterloo Station. Very modern and trendy facilites. Very spacious rooms