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The room we were allocated didn't have views but the hotel kindly gave us another room with views over the river. The staff are very friendly and helpful and the rooms are spacious and well maintained.
Staff need to be trained when dealing with problems no hot water the first morning told by staff member everyone is in the same boat no suggestion from staff with regards to informing you when it was back on example a call to the room . After all we paid for a service we could not use however overall ...
Two working weeks. Breakfast layout out late. Food on night of restaurant closed burnt. Inconsistent re stocking of room... towels ... water . requested at departure wk 1 to have room 335 again. Ignored and put in a lower class of room despite being told it was the same. Reuqested to be moved and ...
The hotel gave us a beautiful family room, with 1 double and 3 singles. Huge room. The staff were fantastic, couldn't have been more helpful. Food was lovely, room was perfectly clean. Excellent value for what we paid.
Enjoyed my stay at this hotel. Couldn’t really fault it. The room was clean and had a lovely dinner in the hotel bar. Perfect hotel for couples.
Very pleasant stay. We had lunch in the Grill bar and a drink later yesterday evening. The staff are exceptional, very friendly, professional, efficient and best offer all, the service comes with a smile to make you feel welcome. We will be back. The same comments apply to all at Thomond Park. We ...
Great family room although only booked superior double room. TV reception not the best. Evening room service was ok but plates could have been warmer. Quality of food ok but not excellent. Mattress on double bed was so comfortable!!!! Breakfast room service could not be faulted and the white rose ...
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