4 Star Hotels in Upper Matecumbe Key, Islamorada

"Here comes an AI response about “incorporating your feedback in our training”. I had a good time and the pool is best on the island. If you have no problem keeping your own room definitely stay (keys aren’t known for top service). However, staying in a suite for seven days and having to sweep, mop, change trash, buy my own tp was insane. No one even bothered from management (desk staff got me things because no one would). I’ve never spent 7$&@ before and known exactly where to find the dumpsters."

"The water pressure is non existent. Had to use the wand to wash. LED bulbs burned out. The cleaning staff cleaned room 3 times in the 7 days! "

"Room was clean but run down, especially for the price paid. We could hear every noise through the door of our ocean view hammock building room. The grounds were nice. The pool was ok, but small with only about 20 chairs and also looked run down"

"We had a enjoyable stay here and would come back again if we were ever in the area. "

"The AC was a split unit and didn't get cold even down at 62 degrees. The room was muggy. Also, the picture shows a normal bathroom, but the tropical double queen has no tub and a sink in the bedroom. You have to brush your teeth in the bedroom. Weird. Lastly, they removed the hot tub. "

"Phenomenal hotel, Marcel and Jackie were amazing with the kids and the activities offered. This is the first hotel where I feel there is great value in the resort fee with all that's included."