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Roca Nivaria Gran Hotel

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Superior Double Room | Down duvets, minibar, in-room safe, desk

Overview of Roca Nivaria Gran Hotel

UNESCO Sustainable Travel Pledge

Roca Nivaria Gran Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Av. Adeje 300, Playa Paraiso, Adeje, Tenerife, 38678

Explore the area

  • Popular LocationEl Pinque2 min walk
  • Popular LocationLas Galgas10 min walk
  • Popular LocationAjabo Beach14 min drive
  • AirportTenerife (TFS-Tenerife South)29 min drive

Room options

About this area

Adeje

Located near the beach, Roca Nivaria Gran Hotel is in Costa Adeje, a neighbourhood in Adeje. El Puertito and Medieval Adventure at Castillo San Miguel are local landmarks, and some of the area's activities can be experienced at Golf Costa Adeje and Barranco del Infierno Trail. Travelling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • El Pinque - 2 min walk
  • Las Galgas - 10 min walk
  • La Caleta National Park - 6 min drive
  • Ajabo Beach - 14 min drive
  • Playa El Varadero - 18 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 28 min drive

About this property

Roca Nivaria Gran Hotel

5-star luxury resort in the heart of Costa Adeje
Consider a stay at Roca Nivaria Gran Hotel and take advantage of free water park access, a poolside bar and a terrace. With a black sand beach, a free beach shuttle and beach umbrellas, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, a manicure/pedicure or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Aerobics classes and yoga classes are offered at the gym; Roca Nivaria Gran Hotel also has shopping on site, mini golf and a garden. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, an outdoor tennis court and a porter/bellboy
  • Meeting rooms, tour/ticket information and a computer station
  • Guest reviews say great things about the pool and helpful staff
Room features
All 289 rooms boast comforts, such as 24-hour room service and pillow menu, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • LCD TVs with satellite channels
  • Balconies, childcare services and coffee/tea makers

All-inclusive details

All-inclusive room rates at Roca Nivaria Gran Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Dutch, English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free beach shuttle

Food and drink

  • 4 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Beach towels
  • Designated smoking areas
  • Living plant wall
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • In-room massage
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

94% of travellers were happy with check-in
Check-in from 2 PM - noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 06 January and 31 January.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Roca Nivaria Gran Hotel Adeje
Roca Nivaria Gran Adeje
Roca Nivaria Gran Hotel
Roca Nivaria Gran Hotel Adeje
Roca Nivaria Gh - Adrian Hoteles Hotel Adeje
Roca Nivaria GH - Adrian Hoteles Tenerife/Playa Paraiso
Hotel Roca Nivaria Gran
Roca Nivaria Gran Hotel Resort
Roca Nivaria Gran Hotel Resort Adeje

Frequently asked questions

Does Roca Nivaria Gran Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Roca Nivaria Gran Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Roca Nivaria Gran Hotel?

Self-parking is free at this property.

What time is check-in at Roca Nivaria Gran Hotel?

Check-in is from 2 PM - noon.

What time is check-out at Roca Nivaria Gran Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Roca Nivaria Gran Hotel?

Some rate plans available at this resort are all-inclusive.

Where is Roca Nivaria Gran Hotel located?

This family-friendly Adeje resort is located by the ocean, within a 10-minute walk of El Pinque and Las Galgas. Ajabo Beach and El Puertito are also within 1 mile (2 km).

Can I cancel my reservation for free at Roca Nivaria Gran Hotel and receive a full refund?

Yes, Roca Nivaria Gran Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Roca Nivaria Gran Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 256 out of 377 reviews
5 - Excellent 68%
Rating 4 - Good. 91 out of 377 reviews
4 - Good 24%
Rating 3 - Okay. 16 out of 377 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 377 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 377 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

HANG
Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just came back from our 1 week holiday there as a family. We had a wonderful time there, the foods were absolutely delicious, the spa and facilities are amazing. The hotel looks a bit tired in some area and can do with some future improvement, but the facilites, the swimming pool and the staffs, the services all made up for it!! My little boy absolutely the kids slides in the waterpark and there's also a miniclub for exhausting parents! Evening performance is quite goo. Thank you so much to all the staffs who were all very welcoming and helpful, they also went above and beyond to upgrade our room, and even sent a bottle to the room on my birthday. We totally enjoyed our stay there and were very sad to leave. We look forward to coming back soon! Mr & Mrs Lindeman
Stayed 7 nights in Sep 2022

4/5 Good

Gregory
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff, but menus a bit limited and no obvious alternative restaurants nearby
Stayed 14 nights in Aug 2022

3/5 Okay

Geeta
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great location, but not very warming. We were travelling with 6 other friends who were staying at another hotel. This hotel would not allow outside guests to share facilities. So we all went and spent the day at the Hard Rock hotel who accepted us with open arms, and yes we had lunch and bar drinks throughout the day.
Stayed 4 nights in Jun 2022

4/5 Good

Gabor
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Our room was very noisy however, we got a room right above the central party area on the 6th floor, we couldn't leave the balcony door open most of the time (until around midnight, kids, talking, music, lot of activities until late hours), it was also very annoying that people smoke on their balconies. Make sure you ask for a quiet room. The staff was very nice and helpful overall (5 stars), amenities are great, pools are clean, recommend the Spa and the Burgos restaurant, it's very nice and quiet, good fine dining spot for a change from the continental meals and crowd.
Stayed 7 nights in May 2022

5/5 Excellent

Naoum
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very kids friendly And amazing staff We will definitely come back
Stayed 5 nights in May 2022

5/5 Excellent

Melody
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always.
Stayed 7 nights in May 2022

5/5 Excellent

Vladan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and spacious rooms. Pools are great.
Stayed 5 nights in May 2022

5/5 Excellent

Christopher
Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous balance of adult relaxation and entertainment for kids. Return trip already booked.
Stayed 11 nights in Apr 2022

5/5 Excellent

Michael
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family friendly resort. Staff were great!
Stayed 7 nights in Apr 2022

5/5 Excellent

Maryann
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing ! We had a beautiful room overlooking the ocean with a large terrace ! Definitely recommend staying in a superior room with ocean view ! Food was great and lots of variety ! Excellent experience !