Al Mirfa Holidays

Room was clean, spacious with good facilities. Staff was helpful and kind. Only downside is the breakfast. First day not too bad, but afterwards all days the food was almost stale. Pancakes hard, french toast hard as rock, watered down ful/tamis, even pastries were soggy. The only fresh item was fruit and milk. I fed back to restaurant chef and then another chef but nothing got done. I have recorded my feedback at checkout but have had no responses so far. I would suggest don’t book with breakfast. There are a number of patisseries within 2-5 min walk and cafes as well. You are guaranteed much better experience outside.

The rooms were spacious and nice. The breakfast buffet was delicious. The staff were friendly and helpful.

The hotel is lovely. The rooms are very clean and the staff are friendly. However, they arent very well organised. There was lots of arguing amongst them at the breakfast service. They would come round for drinks ordera but forget to bring the drink. Also some of the reception staff arent well informed of extra activites. The hotel organised mini discos for young children and i confirmed with one of the receptionists that the location was near the kids playground outside. I asked her about 6 times to make sure but when we got there the disco was not there, it was at the kids club. The staff at the sunset beach could not handle the amount of food and drink orders. People had been left waiting by the pool for over an hour for some burgers and drinks. The food provided in all the restaurents is lovely. The boat trip was breathtaking and overall it was a great hotel for a family

Excellent suite, and great staff!

In one of the most challenging situations, with the airspace closed and tens of new customers, the staff was composed, helpful and compassionate.