Alcala 2024 Holidays

It’s probably been the best resort we’ve stayed. To resume everything in one word, we’d say IMPECABLE. Everything was just perfect, from the moment we entered the hotel lobby, to the rooms and all areas. Staff is simply incredibly friendly and helpful. The restaurants were just amazing, and the food just delicious. We over indulged every day! The night shows were fantastic. The hotel location couldn’t be better, with the beach just literally 1 minute walk. Quite beach with a life saver post, black sand with pristine waters. We just want to specifically mention Monica, Linda and Ana at front desk; they answered every single of our, sometimes annoying, questions in patient and friendly manner. We were very sad when we left but looking forward to a second visit.

it was not close to anything

Very beautiful hotel and garden. Excellent service and food. I had pain in soles of the feet but became much better with reflexology at the spa. Without asking I got a free upgrade to an ambassador suite and a bottle of very good red wine.

The hotel itself is quite clean and its pool is great. however, the number of staff is quite limited, so it took more than 10 minutes to get towel for the pool. Lastly but not least, it is listed as "with bath tub", but the water tank of room is not sufficient for the tub, so we could not take the bath though we selected here as this point was appreciated.

This is a lovely hotel in a very nice place. The only downside is the large number of steps to access the beach and boardwalk- it may not suit senior citizens, it was a bit of a struggle for my eighty year old father. We bought some really nice local wine, but the hotel would not let us drink it anywhere except our room, even when we offered to pay a corkage fee.