Alderton Hotels

"Spa wasn’t open because of being short staffed (can’t be helped not a big deal) Hot tube was too cold not enjoyable. Was no coffee in the room. Had tea and decaf but no coffee. Was also told to bring towels back up to room after the pool to carry on using as they were low on towels. Had dinner there food was really good. However the staff member was rude. I had asked for a drinks menu she told me it’s on the website honestly thought she was joking she was not. I googled it after a few minutes I couldn’t find it. She came over asked if we knew what we wanted to drink yet. I answered I’m struggling to find the menu and she just said I will come back then. Could have just helped and told us what was on the menu. Also, the shower water in the room gave me a reaction didn’t have this problem in the showers at the pool. No idea why but concerning Overall, wasn’t exactly relaxing or that enjoyable. "

"Hotel was perfect, staff were all amazing. Spa was very relaxing. Had a fantastic 3 night stay for my wife’s 50th birthday. "

"Parked across the road, nice hotel perfect for a couples trip. Reception is friendly and check in and check out is easy. One suggestion - additional lamp(s) in the room as very bright with cieling light on, too dark with just the bedside lamps."

"Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor "

"Great spacious clean room. Good breakfast with good selection. Friendly staff. Ideally located only few minutes walking to river, theatre & shakespeare's house. Lots of car parking spaces. Would definitely stay here again."

"Very nice and comfortable , staff were very pleasant"

"If you like decent coffee included in breakfast dont take this option. Breakfast was edible but that was jt and the beds were so soft and uncomfortable, the air con doesn't work properly either "

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"