Wyndham Hotels hotels in Back Bay, Boston

"Disappointing stay overall. The room was not properly cleaned on arrival, with visible hair and residue in multiple areas, which is unacceptable for a hotel of this standard. While I appreciate the refund of one night, the issue significantly impacted my stay and required escalation to resolve."

"The original room I was given was like being outside in winter with no jacket. It was freezing. It was warmer in the hallway leading to the room. I went back to the front desk to change rooms and the clerk acted as if I did know how to function a thermostat. The semi attitude because a room change was requested was a little off putting. Would I stay there again, probably NOT!"

"AI automated the services. It was difficult to obtain a crib, a rollaway bed, etc., and there was no room service. I would not stay here again unless necessary."

"Room was very quiet but no view. Quaint."

"We had a fantastic time. The staff was friendly and knowledgeable. The room was large and clean. Easy location to walk around to the places we wanted to and a quick uber for the others. Would highly recommend "

"It was okay. We liked the location of the hotel. "

"We love it! Very clean and polite staff. Easy access to the downtown area. Very walkable."

"Everything was perfect would stay here again "

"The staff was incredibly friendly and accomodating."