Balbano Hotels

"Whilst the location of the check in for this hotel is as advertised we were relocated to a separate building 5-10 mins walk away which was essentially a room in a repurposed apartment with very flimsy walls and zero hotel vibe. Beds were ok, room was clean and shower decent but I wouldn't recommend... felt a bit scammed given what was proposed."

"The only good thing about the hotel is the location, being so close to the central train station. The entrance to the hotel was like a worksite with an area of rubble fenced off - very offputting as a first impression! There was supposed to be a bar (advertised on the hotel website and also throughout the hotel) but this no longer existed. They also advertised an airport shuttle service which was no longer in operation. The air-conditioning units were not working in many of the rooms (I heard three separate lots of people complaining at reception about this. The air-conditioner in my friend's room leaked water. The wall in my room below the air-conditioning unit was stained (and possibly mouldy?) from where the unit had obviously been leaking in the past. I didn't attempt to switch it on. The curtains in my room were simply filthy - grey with multiple stains on them. I advised at reception that the room should not be used for another guest until the curtains had been cleaned or replaced. "

"Nice room. Literally opposite Pisa tower and very close to airport. Nice eateries and bars close by. Room was quite hot so had to sleep with windows open as no fan provided in room."

"A great hotel which is ideally situated. Extremely clean and well-presented with a lovely spa area. The staff were very helpful."

"Lovely hotel. In the best location and restaurant are in walking distance. Simply amazing."

"Clean room, quiet hotel. Breakfast was simple, but good for the price. Close to train station and easy walking distance to airport, a bit too far out to easily access the tourist sites (approximately a 20 minute walk). Staff was friendly. Would definitely stay again to make use of the train station."

"The property has an exceptional view over the tower from the terrace. It is just 100 metres from piazza dei miracoli. Good breakfast. A paid shuttle can take you to the airport . Good service"

"All good "

"The restaurant and reception staff were lovely but the bar staff were rude. Very dated but clean"