Bapchild Hotels

"Beautiful Holiday Inn at Southend-on-Sea. IHG offering excellent service as usual."

"Great stay"

"The hotel is comfortable , staff attentive and the room was spacious and quiet. I bought and paid in advance for a continental breakfast which I assumed would be a bit more than one bowl of oats, an orange juice and a coffee. Any refills were charged extra as were fruit, toast or croissants. It all seemed a bit mean and I don’t think anyone from ‘the continent ‘ would have recognised this as being ‘normal’."

"Great location and good quality hotel"

"Overall a good experience "

"Great breakfast and pool"

"Yes"

"Ideal location for travelling by rail and well maintained property."

"When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC."