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"​Came to express a deep gratitude for Grazina and Kevin at the Hoxton. Grazina is an absolute angel and Kevin is such a caring sweetheart. I would return just for them. ​The hotel is lovely but they took it to another level. The rooms are wonderful. I love the turn of the century apartment ​(stripped bare​) style, warm and ​n​icely compact. I appreciate how un-condo-like the space is. The view and location are the perfect amount of lively​ and serene, off the park, and close to so many amenities. The bar and restaurant area is ​b​oth futuristic and 50s/60s feeling but with no pretense​--Like a really cool Jetsons interpretation of future. There is ​a ​sincerity and thoughtful​ness​ to all those who work ​a​t The Hoxton ​a​s well. Every staff member, even met in passing, was ​so kind, thoughtful, welcoming and sincere​ly so. "

"Breakfast menu is fresh with multiple choices of warm and cold breakfast options and hotel is clean and staff very accommodating "

"Amazing acoustic treatment. We wouldn’t have even known we were at an airport because we couldn’t hear the planes AT ALL."

"Check in was OK although member of staff left the desk twice to check something about the booking and the room without explaining why...keeping a tired customer informed is helpful...she was just checking the room was ready. Stopped four nights...second morning note pushed under door advising us to contact reception as we had not paid!!!! They had credit card details and hadn't taken the previous day...! Room was not cleaned/refreshed unless we asked...only done twice in a four night stay. Ignore the automated check out email. We completed it on the fourth day only to be told we still owed for three nights even though we had already paid in full as above. Manager confirmed all paid and this was an automated email...need to updated their automated processes. Hotel was in a good location, clean, adequate but a little dated. We would have be quite happy with everything if check in had been completed properly, the room was refreshed daily without asking, and the automated system hadn't advised us we had a balance outstanding when we'd paid in full."

"Not at terminal five so not as advertised! Very noisy so we got no sleep! Next time we’ll fork out for the hotel at the terminal as with cabs it would work out the same anyhow "

"Easy place to stay when traveling "

"There’s no enough air circulation in the bathroom make room unbearable smells"

"No time for breakfast "

"Perfect stay - lovely property"