Having booked online, we were really looking forward to our stay as the hotel looked fab! Unfortunately, that was far from our experience. When we arrived, the poor lady on the desk was not well. It was uncomfortable for us due to the pandemic still happening and we felt sorry for her having to work. When we got up to our room, we were met by a strong smell of stale water/ sewerage and our wifi not working. The room was very dark and looked less impressive than the pictures online. (The Nespresso machine also didn’t work) The lady on the desk gave us a different wifi password and did what she could about the smell, but was less than apologetic and borderline unfriendly when she spoke to us from that point onwards. The beds were very comfortable and it could be a fabulous place with a little bit of tlc. Just disappointed in our experience for the price we paid.