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The Merchant Hotel

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Indoor spa tub
Outdoor spa tub
Outdoor spa tub
Suite, 1 King Bed | Living room | 32-inch LCD TV with digital channels, TV

Overview of The Merchant Hotel

The Merchant Hotel

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ

Explore the area

  • Popular LocationAlbert Memorial Clock Tower2 min walk
  • Popular LocationBelfast Customs House4 min walk
  • Popular LocationSSE Arena13 min walk
  • AirportBelfast (BFS-Belfast Intl.)29 min drive

Room options

About this area

Belfast

The Merchant Hotel is located in Belfast City Centre, a neighbourhood in Belfast, and is in the entertainment district and near the airport. Waterfront Hall and Titanic Belfast are cultural highlights, and travellers looking to shop may want to visit Victoria Square Shopping Centre and St. George's Market. Looking to enjoy an event or a match while in town? See what's going on at SSE Arena. Looking to get your feet wet? Kayaking, waterskiing and parasailing adventures can be found near the property. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Albert Memorial Clock Tower - 2 min walk
  • Belfast Customs House - 4 min walk
  • Big Fish - 4 min walk
  • St. Anne's Cathedral - 4 min walk
  • SSE Arena - 13 min walk

Getting around

  • Belfast Central Station - 13 min walk
  • Belfast International Airport (BFS) - 29 min drive

About this property

The Merchant Hotel

5-star luxury hotel in the heart of Belfast City Centre
Take advantage of free full breakfast, a rooftop terrace and shopping on site at The Merchant Hotel. Indulge in a Swedish massage, a body treatment and a facial at The Spa at the Merchant, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature French cuisine and brunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), limo/town car service and express check-in
  • A 24-hour front desk, a billiards/pool table and smoke-free property
  • Meeting rooms, a front desk safe and free newspapers
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 62 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menu and laptop-compatible safes.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels
  • Childcare services, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (GBP 15.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Great Room
  • Berts Jazz Bar
  • Cloth Ear Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (1130 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

98% of travellers were happy with check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Secured self-parking fee: GBP 15.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

Is The Merchant Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at on 12 Oct 2022 start from €321.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Merchant Hotel?

Self-parking is available for GBP 15.00 per day. Limited spots are available.

What time is check-in at The Merchant Hotel?

Check-in is from 3 PM - midnight. Early check-in is available for a fee of GBP 100.00 (subject to availability).

What time is check-out at The Merchant Hotel?

Checkout is at noon. Late checkout is available for GBP 50.00 (subject to availability).

Where is The Merchant Hotel located?

Located in Belfast City Centre, this luxury hotel is within a 5-minute walk of Victoria Square Shopping Centre, Belfast Customs House and St. Anne's Cathedral. Waterfront Hall and Belfast City Hall are also within 10 minutes. Belfast Central Station is 13 minutes by foot and Great Victoria Street Station is 16 minutes.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 328 out of 385 reviews
5 - Excellent 85%
Rating 4 - Good. 39 out of 385 reviews
4 - Good 10%
Rating 3 - Okay. 14 out of 385 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 385 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 385 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Sharon, Doylestown
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property couldn’t have been more beautiful, gracious, and historic. The food at the jazz club and main restaurant was fantastic . Very impressive that the main restaurant had a plant-based tasting menu which was delicious. Loved the jazz club atmosphere and jazz combo playing. The hotel staff was so kind and helpful. When we arrived from a long early flight and our room would not be available for several hours they allowed us to rest in the spa which made such a difference. The bedroom was spacious and beautifully decorated with all the necessary amenities. The Merchant was recommend strongly to us by a good friend and we certainly will be dojng the same for any other friends going to Belfast. It’s also very well appointed - an easy walk to the Titanic museum and many beautiful picturesque side streets around it with nice pubs. Thank you so much Merchant Hotel and wonderful staff. We will be back!
Stayed 2 nights in Jun 2022

5/5 Excellent

Kimberly, Evergreen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2022

5/5 Excellent

Colette
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

5/5 Excellent

Colette
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in an awesome central location
Absolutely loved my stay. It was my first time but won’t be the last. We had an Art Deco room and it was spectacular. Spacious and so comfortable. We used the roof top hot tub too which was a lovely treat. All of the staff were really friendly and helpful.
Stayed 1 night in May 2022

5/5 Excellent

Jennifer
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
Real luxury and such a fabulous hotel in every way. Thank you
Stayed 1 night in Feb 2022

5/5 Excellent

lorna
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb on every level worth flying to Belfast for
One of the best hotels we have stayed in from anywhere in the world. 5 star from start to finish. the moment you walk in the concierge and reception are so welcoming, the room was stunning and immaculately clean, the spa was so relaxing with amazing bar service, the grand Room restaurant for dinner and breakfast was fine dining at its best with the best waiting staff in terms of service, friendliness and they were all dressed so smartly and so well presented. It is somewhere we will actually specifically make the effort to fly to now just to experience the Hotel- it was utterly fantastic.
Stayed 1 night in Feb 2022

5/5 Excellent

Nigel
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/5 Good

Roisin
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Grania
Liked: Staff & service, property conditions & facilities, room comfort
Nice trip.
Had prepaid for our stay and it took the checkin staff a couple of minutes to confirm this, staff all very friendly. Breakfast was included and was a wonderful experience. Only thing that would make me question the cleanliness of the room was the fact that I found 2 pairs of socks in the drawer from what I imagine was a previous guest.
Stayed 1 night in Dec 2021