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The Merchant Hotel

Photo gallery for The Merchant Hotel

Exterior
Outdoor spa tub
Front of property – evening/night
Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
3 restaurants, breakfast, lunch, dinner served; French cuisine

Overview of The Merchant Hotel

The Merchant Hotel

5.0 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ

Explore the area

  • Popular LocationSSE Arena13 min walk
  • Popular LocationGrand Opera House13 min walk
  • Popular LocationTitanic Belfast3 min drive
  • AirportBelfast (BFS-Belfast Intl.)27 min drive

Room options

About this area

Belfast

The Merchant Hotel is located in Belfast City Centre, a neighbourhood in Belfast, and is in the entertainment district and near the airport. MAC Theatre and Waterfront Hall are cultural highlights, and travellers looking to shop may want to visit Victoria Square Shopping Centre and St. George's Market. Looking to enjoy an event or a match while in town? See what's going on at SSE Arena. Looking to get your feet wet? Kayaking, waterskiing and parasailing adventures can be found near the property. Guests appreciate the hotel's location for the nightlife.
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Map

What's nearby

  • Belfast Customs House - 4 min walk
  • Big Fish - 4 min walk
  • SSE Arena - 13 min walk
  • Grand Opera House - 13 min walk
  • Titanic Belfast - 3 min drive

Getting around

  • Belfast Central Station - 13 min walk
  • Belfast International Airport (BFS) - 31 min drive

Restaurants

  • The National - 1 min walk
  • Whites Tavern - 3 min walk
  • Muriel's Cafe Bar - 1 min walk
  • The Harp Bar - 2 min walk
  • Banger - 2 min walk

About this property

The Merchant Hotel

5-star luxury hotel located in Belfast City Centre
Located close to Belfast Customs House and St. Anne's Cathedral, The Merchant Hotel provides free full breakfast, a rooftop terrace and shopping on site. Indulge in a body wrap, a Swedish massage and a facial at The Spa at the Merchant, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature French cuisine and brunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Limo/town car service, self-parking (surcharge) and express check-out
  • Meeting rooms, a lift and free newspapers
  • Massage treatment rooms, a 24-hour front desk and a computer station
  • Guest reviews speak highly of the helpful staff and location
Room features
All 62 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels
  • Childcare services, coffee/tea makers and daily housekeeping

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (GBP 15.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Great Room
  • Berts Jazz Bar
  • Cloth Ear Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (1130 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Secured self-parking fee: GBP 15.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

Is The Merchant Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Merchant Hotel?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at The Merchant Hotel on 5 Jun 2023 start from €335.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Merchant Hotel?

Self-parking is available for GBP 15.00 per day. Limited spots are available.

What time is check-in at The Merchant Hotel?

Check-in is from 3 PM - midnight. Early check-in is available for a fee of GBP 100.00 (subject to availability).

What time is check-out at The Merchant Hotel?

Checkout is at noon. Late checkout is available for GBP 50.00 (subject to availability).

Where is The Merchant Hotel located?

Located in Belfast City Centre, this luxury hotel is within a 5-minute walk of Victoria Square Shopping Centre, MAC Theatre and Belfast Customs House. St. Anne's Cathedral and Waterfront Hall are also within 10 minutes. Belfast Central Station is 13 minutes by foot and Great Victoria Street Station is 16 minutes.

The Merchant Hotel Reviews

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 401 reviews" "
" "10 - Excellent 84%
Rating 8 - Good. 46 out of 401 reviews" "
" "8 - Good 11%
Rating 6 - Okay. 15 out of 401 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 3 out of 401 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 401 reviews" "
" "2 - Terrible 0%

9.7/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent service. The staff were super friendly and helpful.

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in Belfast.
Exceptional hotel & facilities. Staff really do go above & beyond.
Stayed 2 nights in Jan 2023

8/10 Good

Guido

Stayed 3 nights in Jan 2023

10/10 Excellent

Rachael

Stayed 1 night in Jan 2023

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in art deco rooms as rooms on Victoria n side overlook street with noise from bars/music and roadsweepers early morning
Stayed 1 night in Dec 2022

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
I enjoyed my stay at the hotel, the only downside was an alarm going off several times at 1am 3am. Aside from this it was fine. The breakfast included was perfect. Good location and great customer service.
Stayed 1 night in Dec 2022

10/10 Excellent

Bryan

Stayed 1 night in Nov 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and nice staff who will do anything for you. Comfortable, luxurious and building is stunning. Only criticism is that I think 3pm is too late for check in. 12/13:00 is more realistic.
Stayed 1 night in Nov 2022

8/10 Good

Maria, Newry

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Super room easy check in … parked the car but didn’t say it would be £35 pounds to do so … would not let us have food in the bar at 9.30 only room service which 1hour and 40mins arrived even every time we called down they said 5mins … waste of a evening in the city didn’t get to enjoy the hotel bar .. they took it off the bill but they served others food non residents so overall disappointed… reception staff very pleasant.. it just was a bad night .
Stayed 1 night in Oct 2022

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022