Ben Lomond Hotels

"Staff was very warm and welcoming "

"Great option for staying in Queenstown. Location is great as it’s close to the city core but very quiet. We stayed in a cabin unit and had everything we needed for the stay in the unit. The only 2 things we disliked was how small the bathroom sink was, and how tight the parking area was. Other than that, we had a nice stay at Pinewood. "

"Reception staff were really helpful when we turned up having failed to get into the property we were booked into. We booked through Expedia while at the reception desk after they confirmed that the room (the only room available) could be changed to a twin. As there was no one else available, the reception staff went to make the change themselves. Room was clean and as described with views of lake and mountains."

"Easy check in, friendly staff. When I asked for hot water, I was given a kettle straight away. I also liked that there was free hot drinks available. Great stay"

"Laundry in room and walkable to a grocery and restaurants. Convenient for an early flight the next morning. "

"Breakfast buffet was delicious but nothing special. Similar to.othrt buffets in the area "

"Breakfast was outstanding! Facility was clean and centrally located! "

"Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay "

"Room was clean and spacious. Great view of the lake from balcony. Staff were very friendly and helpful. Hotel is located just outside the downtown area making it a bit more peaceful. Right across the street is the bus stop if you don’t want to walk into the center of town."