Premier Inn hotels in Benenden, Cranbrook

"Staff were helpful and friendly but property is very tired. Paint is peeling in bathrooms and bedroom, and the room smelt slightly damp. There were no electric sockets near headboard, we needed an extension cable running across the room. Corridor was in severe need of vaccuming. The property needs redecorating and deep cleaning."

"We stayied two nights at this hotel The room on the first nigth was 25 C The 2rd night it was 28.5 C So you could not sleep They have a good night garantie Asked at front desk They said to contact the guest relations Contacted them just to find out that first i did not book with them dirrect And that the room temp do not fall under the good night because this hotel does not have airco So what is the point of having a good night garantie "