Benowo Hotels

"loud music until midnight, front desk called wrongly for unpaid drinks for different customer, noisy neighbor"

"Breakfast was weak, not much options. The bath towels was worned and old."

"The location is nice and the breakfast also very good"

"Location near port of Tanjung Perak. Nice staff and room's always clean."

"Awesome... Strategic location, in central town of Surabaya. Comfy room, clean bathroom.."

"The buffet breakfast is a little bit pricey."

"The number one place to stay in this wonderful city "

"Nice hotel, polite person and perfect service"

"Fabulous hotel l, super comfortable and super friendly and helpful staff"

"Excellent "

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Brand new hotel, clean,next to the big shopping mall, good breakfast "

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Very disappointing under all points of view. Worst point on cleanliness, everything in there was dirty. Our towels were dirty, we asked for some clean ones and they gave us 2 new towels, also dirty. Bed sheets were stained. Pool was small and dirty. The restaurant serves precooked meals, not fresh ones. We got the noodles and they were the cheap ones you get at the supermarket. Overall the pictures on the website are highly misleading as they make themselves look like a decent hotel, while...

"Comfy bed"

"An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!"