Surabaya Hotel Guide - Surabaya Plaza Shopping Mall hotels in Surabaya, Indonesia.

"Always a great stay and the staff are super friendly. "

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Very attentive staff. Great garden area and restaurant food"

"This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again ."

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"Great location"

"Very nice hotel and pleasant to stay. The room is clean and feel luxurious. Staff are friendly and breakfast is delicious"

"Clean & Great Friendly Staffs"

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"staff are very friendly. strategic location and the room service food was delicious!"

"Clean and new spacious room,conveniently located downtown near to Tunjungan Mall,walking distance ti many restaurant and shops."

"In the middle of nowhere "

"Totally good "

"Looks clean and comfortable, with a very reasonable price"

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!"

"Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay. "

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"Clean, Friendly, Front of Plaza"

"Really enjoyed. Highly recommend "