Surabaya Hotel Guide - Surabaya Plaza Shopping Mall hotels in Surabaya, Indonesia.

"Clean & Great Friendly Staffs"

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"staff are very friendly. strategic location and the room service food was delicious!"

"One of the best Marriott property I have stayed. Amazing hospitality right from check in to check out including reception staff, housekeeping, restaurant and fitness center."

"Great location"

"In the middle of nowhere "

"Looks clean and comfortable, with a very reasonable price"

"Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. "

"An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!"

"Comfortable hotel, and after a long day travelling, we did not want to search outside for a meal, and ate here, food was very good, and also excellent choice of drinks"

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"Nice place, delightful staff "

"My first stay here was poor, but the subsequent 2 stays have been great, Good location. Excellent value for money... Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter..."