Surabaya Hotel Guide - Surabaya Plaza Shopping Mall hotels in Surabaya, Indonesia.

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"Staff friendly and very helpful "

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Thank you front desk Maya for outstanding customer service. "

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"Great Hotel and Friendly Staff!"

"Good location"

"Staffs are very friendly , room is cleaned , great food ! Not enough parking space "

"Great location"

"Great location. Staff were friendly and helpful."

"Average room. Staff were friendly."

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big"

"In the middle of nowhere "

" The room was very small, with no closet space and no drawers. Thin walls, you could hear people in the next room. They required you to leave your passport at the front desk, which seemed wrong."

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"Check first before booking include breakfast or not,make sure okay"

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"Really enjoyed. Highly recommend "

"Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend "