Stoke-on-Trent Hotel Guide - Biddulph Valley Leisure Centre hotels in Stoke-on-Trent, United Kingdom.

"We had a nice stay at the Lion & Swan until the last morning when we came down for breakfast and there was only 1 staff member dealing in taking order, it took over an hour for her just to take our order for coffee/tea, so we give up on ordering breakfast and left the restaurant, it was not the staff member taking orders was not at fault but extremely bad management on not covering enough staff for the weekend wwith the hotel fully booked and 2 weddings being held over the weekend. The manager who was on duty did not help or even acknowledge the people in the restaurant who was waiting so long for their breakfast without even a apology. The manager should be retrained or dismissed due to the lack of professional service provided. Our room was good but the hotel needs to find a better way to open the velux window and blind rather than a pole which is very dangerous, all so the noise with people taking when coming out of the function room into the car park waiting for taxis"

"Very nice stay, have rated before in reviews."

"Great farm cottage in the Staffordshire moorlands. Perfect for a peaceful time away. Rooms were all very clean and lovely decor.You need a car to get there and visit places but a footpath runs straight from the cottage if you want to get out into the countryside which is stunning.Great communication from the host. Would definitely recommend!"

"It was super clean and inviting. Fully equipped- we have an amazing 40th wedding anniversary celebration 🍾 there. Would love to revisit."

"Lovely cottage well decorated with everything needed for a lovely stay . The owners even left eggs from there own hens and lovely home made cup cakes with other items such as cereal and porridge some tortilla chips and part baked rolls . I thought this was a really nice touch . I would 100% stay if next in the area . "

"Just returned from a long weekend for a family gathering of 10. Property was first class with loads of space, crockery, utensils etc. Already trimmed up for Christmas and woodburner laid and ready to light. Only reasons not 5 stars overall were that the dishwasher broke down (but this could happen anytime) and the hot water to the master bedroom en suite needed some patience.Would definitely return if we can find a suitable excuse for a get together."