Las Vegas Hotel Guide - Bighorn Casino hotels in Las Vegas, United States of America.

"We always "

"Make sure to carry ID every time you leave the room"

"Friendly staff, spacious and clean room, nice pool area, location to freemont street experience is perfect… only one short block. This property is near other hotels, shops, the Mob Museum & Speakeasy, with no need for a car, but if you do need to park, it’s simple and secure. The style of the resort is open, minimalistic and quirky, for example there are framed photos in the coffee shop seating and giant 2 foot numbers on the rooms. It’s fun and definitely a place we would stay again. We ate lunch in their restaurant and it was delicious. "

"Early check in fee when rooms are ready seems to hurt both the guest and staff- guest lined up waiting for 4pm to avoid being charged. I understand showing up at 10-11am having early check in charge but 2-4pm should be flexible for staff to decide. "

"Room could be a bit cleaner. But overall no real issue. Stayed in the Cabana rooms. Was pleasant overall. "

"Loved staying here! Nice remodeled rooms as well!"

"I arrived at the D hotel at 1pm, I asked if I could check in early with a fee and the front desk stated that there was no rooms available but I would be put on a list once my reservation was ready. I came back at exactly at 3pm, the check in time and the front desk clerk told me that my room wasn’t ready that I would get a text msg letting me know when it was. I stood there confused thinking that I am paying for a room that’s not even ready. The clerk/she kept on saying the same thing for over 20 minutes until I asked to speak to a manager. She went to the back office and stated that she found a room that was ready. When I asked her the room number she said it was written on the front of the pamphlet.Which was rude. I wonder how long I would have waited if I didn’t ask for a manager. I know that my career title is irrelevant to this survey but I am a District Mgr. Maybe a bit of retraining on the verbiage and accommodations would go a long way… something like this. “ Mam my apologies for the reservation delay we are currently looking at other rooms for availability to accommodate your stay. While you wait please take these vouchers and enjoy. We will find a solution quickly. Thank you for your patience. In sales, It’s not what we say is how we say it…. I forgot to add not once did room service bother to clean our room. They knocked until the day of checkout. "

"Clean room, nice staff. "

"Front desk was super helpful and friendly. Decent room and good location. Cons: valet parking only. "