Miami Hotel Guide - Biscayne Shores and Gardens Park hotels in Miami, United States of America.

"The only redeeming part of my stay was the nice staff. I was put in a room that had a very strong weed odor. Every time I entered the room, it felt like I was having an allergy attack. I only ended up staying 2/4 nights I had booked despite my reservation being nonrefundable. Would not recommend."

"My husband and I had a wonderful stay in Miami at the Sherry Frontenac. We booked a deluxe oceanfront room with a balcony, and the view was absolutely stunning. The room was clean, fresh-smelling, and well maintained, and the staff was warm, welcoming, and very accommodating throughout our stay. While the hallways are a bit dated and could use new carpeting, it didn’t take away from the overall experience. This isn’t a brand-new hotel—it was built in 1947—and its vintage charm is part of what makes it special. Parking was easy and affordable. We parked two blocks away at O’Connell Boathouse for just $5 a day using the ParkMobile app, which was incredibly convenient. Overall, our stay was absolutely worth the money, and we had a fantastic time. The breakfast was decent, and there’s a boardwalk just beyond the property that’s perfect for a stroll. One of my favorite parts of the trip was the few cats around the property—I adored them and even brought a little treat for them each day. I also noticed some guests complaining about not receiving fresh towels daily, but I simply hung mine up to reuse, just like I do at home. All in all, it was a relaxing and enjoyable experience, and we would gladly return."

"Huge property - however expecting staff and security to know the property. Not being able to direct me to the business center was a little frustrating… The elevator in the Tower was pretty disgusting. All in all great property - not sure will return. "

"Room was good. 1st day heavy smell. We opened thebdoors and window and was fine after that. Otherwise all good"

"Lack of communication. Never received new towels, after reaching out multiple times. Couldn’t get checked in at all, had to wait in the lobby for three hours. "

"Yes"

"Receptionist was friendly and informative. Disappointed that our apartment was located in another block about 10mins walk away which didn’t have a pool as advertised. This also meant we were not close to shops. Beach is close by and lovely. Room was clean but with limited crockery. Bedding was interesting as not the usual duvet cover over the quilt but flat sheets over the duvet instead. Our TV in the living area did not work. I reported this several times but no one attended to this issue. We therefore had to use only the bedroom TV. Nice quiet block with good security door. Awaiting my deposit back still. "

"Restaurant close, staff very dry, elevator is closed, 3 floors up with my suitcase nobody offers to help; in the morning they knock the doors like very rude. "

"there was no towels or wash rags until five minutes before we were checking out. I complained they did nothing to accommodate me. It was horrible. I will never ever stay there again."