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Mercure Bristol Holland House

4.0 star property
Guests enjoy high-speed WiFi, a modern gym, and international cuisine at this Bristol hotel. Explore Queen Square nearby.

Choose dates to view prices

Mercure Bristol Holland House is near Queen Square and We The Curious science center. The Urban Bar & Kitchen offers international dishes, and the bar is perfect for drinks. Free WiFi is available in all rooms. The hotel features an on-site gym and praised meeting facilities.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Spacious)

Superior Room, 1 King Bed (Spacious)

Superior Room, 1 King Bed (Spacious)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 2 Double Beds (Twin or Family)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Bristol Floating Harbour, a neighbourhood in Bristol, Mercure Bristol Holland House is near a train station. SS Great Britain and Bristol Hippodrome Theatre are cultural highlights, and some of the area's notable landmarks include Queen Square and Clifton Suspension Bridge. Cabot Circus Shopping Centre and University of Bristol are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Map
Redcliffe Hill, Bristol, England, BS1 6SQ

What's nearby

  • Queen Square - 6 min walk - 0.6 km
  • Bristol Cathedral - 11 min walk - 0.9 km
  • Bristol Hippodrome Theatre - 11 min walk - 1.0 km
  • University of Bristol - 14 min walk - 1.2 km
  • Cabot Circus Shopping Centre - 15 min walk - 1.3 km

Getting around

  • Bristol Temple Meads Station - 10 min walk
  • Bristol International Airport (BRS) - 21 min drive

Restaurants

  • ‪The Hole in the Wall - ‬5 min walk
  • ‪The Ostrich Inn - ‬5 min walk
  • ‪Mud Dock Cafe - ‬8 min walk
  • ‪Pasture - ‬3 min walk
  • ‪Portwall Tavern - ‬3 min walk

About this property

Mercure Bristol Holland House

Upscale hotel near Queen Square
Located close to We The Curious and Bristol Hippodrome Theatre, Mercure Bristol Holland House provides dry cleaning/laundry services, a bar and a gym. The on-site international cuisine restaurant, The Urban Bar & Kitchen, offers lunch, dinner and children's meals. Free in-room WiFi and a conference centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, meeting rooms and multilingual staff
  • Luggage storage, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 275 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 17 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Urban Bar & Kitchen
  • The Urban Bar & Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (10,150 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 29 August 2023 to 24 August 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 17.00 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bristol Holland
Holland House Mercure Bristol
Mercure Bristol Holland House
Mercure Bristol Holland House Hotel
Mercure Holland Hotel
Mercure Holland House
Mercure Holland House Hotel
Mercure Holland House Hotel Bristol
Mercure Hotel Holland House
Mercure House Hotel
Accor Holland Hotel Bristol
Mercure Holland House Bristol Hotel Bristol
Mercure Bristol Holland House Hotel Spa
Mercure Bristol Holland House Hotel
Mercure Bristol Holland House Bristol
Mercure Bristol Holland House Hotel Bristol

Frequently asked questions

Is Mercure Bristol Holland House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Bristol Holland House?

Self-parking is available for GBP 17.00 per night. Limited spots are available.

What time is check-in at Mercure Bristol Holland House?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 30.00 (subject to availability).

What time is check-out at Mercure Bristol Holland House?

Checkout is at noon. Late checkout is available for GBP 30.00 (subject to availability).

Where is Mercure Bristol Holland House located?

Located in Bristol Floating Harbour, this hotel is within a 15-minute walk of Queen Square, Bristol Hippodrome Theatre and We The Curious. Bristol Cathedral and University of Bristol are also within 1 mi (2 km). Bristol Temple Meads Station is 10 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 10 minutes.

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Reviews

Mercure Bristol Holland House Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central hotel.

Very comfortable great location.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy walkable location. Room upgrade was nice. BreKfast was quit good for the price.
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a complimentary upgrade and was one of the nicest rooms I’ve ever stayed in if not the best. Always had staff on hand cleaning and available if we needed anything - cracking deal for the price last minute
Stayed 2 nights in Aug 2023

10/10 Excellent

linda

Liked: Amenities
Reception staff went above and beyond as did restaurant staff for my sisters coeliac condition
Stayed 3 nights in Jul 2023

6/10 Okay

Mabyn

Liked: Amenities
staff were lovely and accommodating. the room however was dusty, smelt slightly damp and didn’t look like the pictures
Stayed 1 night in Aug 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarm going off 3 times in the morning at 4.15am, false alarm fortunately but not impressed! Apart from that good location and parking ok but id suggest getting there early if you can.
Stayed 1 night in Aug 2023

8/10 Good

Ian

Liked: Staff & service
Hotel was exactly what we needed - decent accommodation with ample parking that is well placed to explore the city with the family on foot. The breakfast was great with a good selection and regularly replenished buffet. The midday checkout meant we didn’t feel rushed, which can be a problem with earlier check outs when you have a young family. While the public spaces were well cleaned and the rooms a good size, the interior decor and exterior signage is feeling a little dated - especially if you enter from the car park which is a very different experience (first impressions wise) than if you enter from the front which opens onto a busy road. Overall, good value for money, but could do with a bit of TLC in places.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Always Stay at this hotel when visiting Bristol over last 20 years, But i will no longer be. Terrible aircon, we were given Cheap free standing fans in the rooms obviously they know theres a problem Hence them being in the rooms ( too hot to Sleep) Had to change room at 11.30pm due to electrics tripping out in room and couldn't be put back on so given another room which was an accessibility room shower head only 4ft high, Sink on the floor pretty much, Had to Kneel down to brush teeth Then went for breakfast & was greeted by a very sweaty stressed out member of staff who couldn't seem to handle people. Complained when checking out but might as well not have, Didn't seem to care. Been a great place to stay over the years but now on the hunt for somewhere New!!
Stayed 1 night in Aug 2023

6/10 Okay

Kirran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this for a weekend break as it was my 1st time visiting Bristol. Central location to the main city and a 10 minute walk to the bars and restaurants. Service at the hotel was terrible. The hotel operates on WhatsApp so you aren't actually able to call the reception for any room service. The privilege room was spacious which comes with a stock mini fridge by stocked it meant 3 cans of coke no refills no water in the room you had to walk down to the other side of the lobby area to refill a glass jug. The shower in the room kept blocking because clearly the drains hadn't been cleaned. Messages were sent on WhatsApp to the hotel for refils on the mini fridge with a reply sent back to us advising that we use the water fountain if we needed any drinks. The check in was a joke with the staff member asking us for an additional £160 stating we had only reserved a room. We showed her the email which confirmed we had already paid for the room in full. Breakfast is basic 2 days in a row basic items such as beans and crossiants had run out. The exterior of the property is also basic situation infront of a subway which some local shops nearby with a lot of weirdos hanging around. The cleaning staff aren't the best either the room was cleaned however no additional stocks of basic items such as toilet paper shower gel or shampoo were restocked. Wouldn't book again no interest in customers more concerned with how to fob them off.
Stayed 3 nights in Aug 2023

10/10 Excellent

Abigail

Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

annie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Feb 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very friendly!
Stayed 2 nights in Nov 2022

10/10 Excellent

Puranjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay
Stayed 1 night in May 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really comfortable and pleasant stay. Very helpful reception staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Hayat

Liked: Cleanliness, amenities
We had very pleasant stay .
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Staff & service, amenities, property conditions & facilities
Good location, perfect for a one night stay
Stayed 1 night in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Nice, clean hotel in a convenient spot in Bristol.
Stayed 3 nights in Mar 2023

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Great overall experience I will stay there again
Stayed 1 night in Feb 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2022

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, bed very comfortable and only a short walk into the city centre.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2023

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay at this hotel, it was clean the staff was friendly and all aspects of my stay were easy
Stayed 1 night in Apr 2023

10/10 Excellent

Mia

Liked: Staff & service, property conditions & facilities
Staff were very nice and had a very comfortable stay. Quite convenient area for getting around.
Stayed 1 night in Jun 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family

Great location and good place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and bed close walk from train station. Breakfast was top notch
Stayed 1 night in Jun 2023