Isla Mujeres Hotel Guide - Capitán Dulché Museum hotels in Isla Mujeres, Mexico.

"Yes the spa was great"

"The ocean view king room is in a state of disrepair. The balcony door does not latch, so a slide lock was added but this does not seal it enough to keep out the stink from the sewage treatment plant. Blinds covered in handprints, grubby walls, water damaged main door, heavily corroded bathroom mirrors, no hot water and a very sad breakfast to boot. We prepaid for one week and left after one night - the property refused any refund (all the booking options we saw were non-refundable) BEWARE."

"This is on the low-key southern end of the island. If you want tranquility and views, this is perfect. "

"Property was very welcoming towards our toy poodleggt"

"Quiet, safe, very comfy beds... I slept like a baby every night! I enjoyed the area under the Papala, where people gathered for breakfast or just to hang out. Helpful and kind staff."

"This house truly is stunning. Everything as advertised. Communication with host and concierge team was great. Kitchen is very well equipped if you want to make meals. Many areas to enjoy each other or be alone. Pools very nice and clean. I wish we could have stayed longer and would definitely stay here again if I return to Isla. "

"While the property had great possibility, sadly the entire stay felt disjointed due to the way things are run. Example- rooftop pool that has no food/bar available…even though there is a restaurant on the rooftop. The hotel advertised that the rooftop bar was open at 3pm, yet we never saw any staff there until the restaurant prepped to open. The staff seemed undertrained and consistently put into circumstances where they were unsure of how to fulfill a request. Again, while the property was nice, I would not recommend returning until management irons out quite a few wrinkles. "

"Amazing resort. 10/10 experience. Highly recommend. You have to get the signature room with the hot tub. The sunsets are amazing. The beach and pools are awesome. Just an amazing resort. "

"The room was nice, clean and quiet. We wished there was an outdoor space where we could have our coffee in the mornings. Kin Ha isn’t included at Casa Azul Maya anymore, which was a very family friendly beach club. The included club now is Loretta’s, which is very nice and the food excellent, though not as family oriented."