Goole Hotel Guide - Carlton Towers Estate hotels in Goole, United Kingdom.

"This was an excellent stay, but a bit overpriced. The room was good sized, the bed was comfortable. The bathroom was also well sized. We had a room with a bathtub/shower combo. The bath tub/shower will be difficult to get into if you are short of have mobility problems."

"We were suppose to be in a double bedroom but it felt like more a small"

"There was no water in the rooms"

"Excellent location clean and tidy"

"Good location, clean, functional, mediocre breakfast, expensive, understaffed for the money"

"Nice hotel in a good location. Staff were great and breakfast was nice"

"A lovely place but unfortunately let down by rude staff, bad room placement and broken air conditioning. There was a wedding taken place and the music went on into the night, between this and the broken air conditioning, our young baby was disturbed through the night. We contacted Gary the nightporter who was helpful and explained they knew it was an issue and to raise it with management the following day. We contacted management by email in the end as no one was available the following day. I was contacted by Vicky, who did offer a tokenistic 20% off on future bookings but implied I had lied about all issues and failed to respond when I queried her approach. Really disappointing, at over £200 a night - we got no sleep and our baby really didn’t enjoy the next day owing to his discomfort in the night. A real shame that it could have been resolved so easily with effective customer service and a kind manner."

"Amazing breakfast! clean room with plenty of space."

"The room that I stayed in was the smallest hotel room ever. The bed was pushed against the wall and one of us had to climb over the other person when we needed to use the bathroom. The photographs in the hotel brochure do not show the bedroom that I was allocated. Staff were helpful and friendly. The breakfast was average."