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Reviews of Harbour House

5 out of 5
Harbour House
Scraggane Pier, Castlegregory, County Kerry

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 94 reviews" "
Rating 8 - Good. 27 out of 94 reviews" "
Rating 6 - Okay. 3 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Fidelma

Stayed 1 night in Jul 2023

10/10 Excellent

Conor

Stayed 2 nights in Jun 2023

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A jewel, a beautiful find in a spot I'd never visited. Lovely people in most scenic area and not forgetting the most beautiful brown bread ❤️.
Stayed 3 nights in May 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from sandra on 17 May 2023
Dear Liam Many thanks for your review it was lovely to have you stay with us. Kind regards Sandra

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, staff very friendly and helpful, beautiful location, will stay longer next time, breakfast very good, restaurant and bar down the road very pleasant and relaxing with good food and service, will be back again
Stayed 1 night in Apr 2023
Response from Sandra on 17 May 2023
Many thanks for your kind words, it was really nice to meet with you. Kind regards Sandra

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder stay at the Harbour House. Great scenery. Staff wonderful and friendly
Stayed 3 nights in Apr 2023
Response from Sandra on 17 May 2023
Thank you for your kind words and it was our pleasure to meet with you. Regards

4/10 Poor

lynn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No heat on a cold day, they can’t pay the oil bill
This place is in a very nice location. It’s a rather old building that’s been added onto over the years. Decor is a little dated and tired but overall it would have been comfortable except that we were freezing cold the entire time. We arrived around 3 pm to check in. I tried to turn the heat on in our room but nothing happened. With temps in the mid 40’s, we were uncomfortably cold in our room. I asked about the heat and in was told that it’s on a timer, it’s off all day and only turned on in the evening. She said she would turn it on since we were cold. We went for dinner, thinking the room would be warm by the time we were back. The radiators were still ice cold. Back to the front desk, she comes to look at it and calls the plumber. Are said he would be there in 30 minutes. Long and short is, they came to our room around 9 pm and brought us a little space heater. That took about another hour. So 7 hours after our arrival, we were finally comfortable in our room. The operator told me that it’s too expensive to pay the oil bill, so they don’t turn the heat on. We’re Irish, she said, it doesn’t bother us. So now I was feeling like she called me a stupid American on top of it. If you don’t mind being cold, this place will do. But we’re here tonight in another B&B, paying half as much and WAY more comfortable.
Stayed 1 night in Apr 2023
Response from Sandra on 17 May 2023
Dear Lynn It is always nice to meet with new people and we were very welcoming to you. As i explained to your partner that we had got a new heating system in three days before hand and i wasn't aware that it was not working (it was air locked) until you told me. I offered your partner a room change in which she declined and i brought a portable heater to your room while the plumber came to work on the system.Lynn, I would never be so rude to call anybody "stupid" as it is not in my nature. I tried to explain to you on a few occasions our position but you were not willing to listen to my reasoning and when you threatened me with writing a bad review I knew there was no pleasing you. I am sorry you did not have a nice stay with us but i do believe we got you on a bad day. Kind regards

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Real Gem
Fantastic find for me. Friendly reception with stunning sea view and sounds. Excellent breakfast cooked to order with fresh, filtered coffee not the powdered stuff served in most hotels now. And an indoor pool in heated area if you’ve time/ need to dry out wetsuits and gear. Super friendly hosts willing to share local knowledge and history too.
Stayed 1 night in Apr 2023
Response from Sandra on 10 Apr 2023
Thank you for your kind words it was lovely to meet with you today and i am glad you enjoyed your stay with us. Kind regards Sandra

10/10 Excellent

Halisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute and pretty place, friendly and helpful staff. The views were stunning and there was a nice restaurant that was about a 10 min walk.
Stayed 2 nights in Apr 2023
Response from Robyn on 6 Apr 2023
Thank you so much for your kind review, It was lovely to meet you both & Safe travels on wards.

10/10 Excellent

MARIE

Stayed 1 night in Oct 2022
Response from Sandra on 5 Nov 2022
Thank you for taking the time to review us

8/10 Good

Amy

Stayed 1 night in Sep 2022

10/10 Excellent

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for day trips to dunquin, dingle, and even Killarney. Scuba diving is also in the area! Good restaurants nearby. Breakfast was yummy.
Stayed 1 night in Sep 2022
Response from Sandra on 24 Sept 2022
Thank you for your kind words it was very nice to meet with you.

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Sandra on 21 Sept 2022
Thank you for your review

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the location is spectacular.
Stayed 1 night in Sep 2022
Response from Sandra on 9 Sept 2022
Thank you for your review it was lovely to meet with you Kind regards

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Sep 2022
Response from Sandra on 9 Sept 2022
Thank you for your review it was lovely to meet with you Regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have just spent three nights here and can very highly recommend it. The location and facilities are really great. Sandra, her family and staff make you feel very welcome from the minute you check in.The room was great and the shower was strong and not a trickle like some places.There is a good selection for breakfast and ocean views from the dining room and most rooms.Next time I go back I would like to try the scuba diving taught in the pool there or surfing lessons just down the road. I had a really fantastic time and came out of there fully recharged.
Stayed 3 nights in Aug 2022
Response from Sandra on 4 Sept 2022
Dear Matthew Thank you for your kind review it was lovely to meet you and we look forward to seeing you again some dayREgards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
August 2022
Nice location but a bit tired in general and there is no restaurant or bar so disappointed that there was no where to sit comfortably in the evening. Had a meal at nearby Spillanes, which was good, but as they so busy we felt rushed so did not stay there for long, and would not have wanted to walk half a mile after daylight. No TV in bedroom and swimming pool was being used for diving training. In reality this is being run as a B&B rather than a hotel due to lack of facilities and therefore seems overpriced.
Stayed 1 night in Aug 2022
Response from Sandra on 28 Aug 2022
Thank you for your review, sorry you were disappointed in your stay. We are a Bed and Breakfast not a hotel, we have two large lounges, one over the dining room that can seat over twenty people at a time and we also have a TV room. On check in we always highlight the lounge upstairs so i am sorry that you missed that part of the check in.Yes there are diving classes on in the pool from time to time but there is nothing stopping you from also using the pool. All you had to do was ask and i would have been delighted to direct you to the above.Kind regards

10/10 Excellent

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from sandra on 24 Aug 2022
thank you for your review, it was nice to meet with you

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing location
Amazing location. Very friendly staff. Comfy beds but floor outside the room was very noisy when people passing by.
Stayed 1 night in Aug 2022
Response from Sandra on 23 Aug 2022
Thank you for your review it was very nice to meet with you. Kind regards Sandra

10/10 Excellent

Thomas

Stayed 1 night in Aug 2022
Response from Sandra on 9 Aug 2022
Thank you for taking the time to review us, it was very nice to meet with you Kind regards

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Sandra on 28 Jul 2022
Dear Jon Thank you for your review it was very nice to meet with you.

10/10 Excellent

Dermot

Stayed 1 night in Jul 2022
Response from Sandra on 23 Jul 2022
Thank you for your review we enjoyed meeting you

10/10 Excellent

Matthias

Stayed 1 night in Jul 2022
Response from Robyn on 16 Jul 2022
Thank you for the kind Review. It was lovely to meet you,

10/10 Excellent

Victor

Stayed 2 nights in Jul 2022
Response from Sandra & Robyn on 16 Jul 2022
Thank you Victor for the review. It was lovely to meet you.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent thank
Stayed 2 nights in Jul 2022
Response from Sandra on 8 Jul 2022
Thank you for the review. It was lovely to meet you both.

10/10 Excellent

yuan

Stayed 1 night in Jun 2022
Response from Robyn on 21 Jun 2022
Thank You for you kind review and it was so lovely to meet you and your group.

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. There is a dive school that competes for the pool. Needs a more comfy sitting area
Stayed 2 nights in Jun 2022
Response from Sandra on 19 Jun 2022
Thank you for your review it was lovely to chat with you. safe journey onwards.

10/10 Excellent

Gerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the water's edge and they have a Scuba School and facilities. Sandra is an excellent greeter and very friendly. It's way out there but well worth the trip to be so near the water and great food at Spillanes. Delicious crab claws and mussels. This is a family owned B&B and extremely nice people.
Stayed 1 night in May 2022
Response from Sandra on 9 Jun 2022
Dear Gerry It was very nice to meet with you and i hope you enjoyed your break away. Thank you for your kind words and i am glad that you enjoyed our hospitality. Kind regards

10/10 Excellent

Alexandru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place
We found a true gem in Dingle. This'll be our new go to place for short break or a longer stay. It has everything including a wonderful view.
View from our room
Sunset from the front of the house
Stayed 1 night in May 2022
Response from Sandra on 11 Jun 2022
Thank you for your review and we are delighted that you enjoyed your stay with us. We look forward to seeing you again. Kind regards

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna and swimmingpool
Stayed 1 night in May 2022
Response from Sandra on 14 May 2022
Dear Johan It was a pleasure to meet with you and i hope you enjoyed the rest of your walk. Kind regards Sandra

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Sandr on 8 May 2022
Thank you for staying with us and it was lovely to meet you. Kind regards Sandra

8/10 Good

AYELET

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with beautiful view all around. Really friendly owner and staff
Stayed 1 night in Apr 2022
Response from Sandra on 30 Apr 2022
Dear Ayelet Thank you for your kind review and it was lovely to meet with you. Kind regards

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Sep 2021
Response from Sandra on 13 Sept 2021
Thank you for your business and it was lovely to meet you . Kind regards

10/10 Excellent

Seamus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Sandra on 13 Sept 2021
Thank you for staying with us and we hope to meet you again some day. Kind regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
Amazing view and a quiet area . Unfortunately due to thin walls? the noises in the hotel during the night( creaky floorboards on the corridor , a child having a troubled night ) kept us awake leaving very tired for our journey. Breakfast was ok .
Stayed 1 night in Aug 2021
Response from Sandra on 24 Aug 2021
Dear David Thank you for your review, sorry you didn't have a great stay with us. We apologies. Kind regards

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms average, but staff friendly and a great breakfast so good value for money. Close to the sea and rocky shores. Good restaurant (Spillane's) just 10 minutes walk.
Stayed 4 nights in Aug 2021
Response from Sandra on 22 Aug 2021
Thank you for choosing to stay with us and it was very nice to meet with you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harbour Hotel
Not compliant with covid regulations. No masks worn by staff (except breakfast server) and guests not asked to wear masks either.
Stayed 3 nights in Aug 2021
Response from Sandra on 16 Aug 2021
Thank you for your review. We have two staff that the guest is in contact with, that's the breakfast waiter, who is always masked and Sandra on reception who is over a meter from you at the time of check in. We have sanitize stations at each entry and follow Failte Ireland's guidelines for room service. It might not be obvious but we are covid compliant. If you raised your concerns at the time i would have been glad to point things out to you. Thank you for your stay Kind regards Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely breakfast
Stayed 1 night in Aug 2021
Response from Sandra on 14 Aug 2021
Thank you for choosing to stay with us and it was a pleasure to meet you both. Kind regards

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor holiday
Golfing and photography holiday. Great location for both. Family run Band B. Always very welcoming. Very generous breakfasts with a varied menu. Great local restaurant called Pieces for evening meals.
Stayed 1 night in Aug 2021
Response from Sandra on 11 Aug 2021
Dear Noreen It was lovely to meet up with you again and thank you for your kind review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best seaside, resort in ireland, beautifull beaches, great friendly service, told to make yourself at home on arrival,this is unique..
Stayed 3 nights in Jul 2021
Response from Sandra on 15 Jul 2021
Thank you for your kind words and thank you for choosing Harbour House for your stay.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Sandra on 14 Jun 2021
Thank you for your kind review, we enjoy meeting you and we hope to see you in the Maharees again some day soon.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Sandra on 13 Jun 2021
Thank you for your kind review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice, but overpriced
Great location. Right at the sea. Very good breakfast. The house requires a few repairs, f.e.: broken chair in the room; ceiling in the hallway was fixed with a Pizza box. We couldn’t sleep the first night due to the noise and screaming from a group staying in the house. We got an apology, but that‘s. It. No discount for a very expensive night.
Stayed 3 nights in Aug 2020
Response from Sandra on 9 Oct 2020
Thank you so much for your review and we are so glad you enjoyed the breakfast with us. but we are sorry that we didn't live up to your expectation. however if you a mentioned your disquiet we would have be happy to discuss it with you.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Sandra on 24 Sept 2020
thank you for your review

10/10 Excellent

Davy, Belfast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, excellent staff, very friendly.
Stayed 3 nights in Sep 2020
Response from Sandra on 11 Sept 2020
Dear Davy I was lovely to meet with you both and we enjoyed your company. Safe journey on wards. kind regards

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot at the end of the Maherees. Excellent for all kinds of water sports, particularly diving. Really friendly, excellent food.
Stayed 1 night in Aug 2020
Response from Sandra on 14 Aug 2020
Thank you for your kind review and hope we will see you again some day.

10/10 Excellent

Sinead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay really enjoyed the few days away!! Sandra was fantastic and very accommodating highly recommend .. looking forward to our next visit
Stayed 2 nights in Aug 2020
Response from Sandra on 14 Aug 2020
Thank you for your kind review and hope we will see you again some day.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We stayed at Harbour House for 5 days in July and thoroughly enjoyed our stay. The bedroom was lovely with great views of the sea. The dining room has similiar views out of each of its windows and the upstairs sitting room/ family room was a welcome space especially as we were staying during these strange times when you cant go to the pub at night so it was nice to take a glass of wine and sit there as opposed to sitting in your bedroom! Overall we had a lovely stay there, we have stayed there in the past and will do so again in the future.
Stayed 5 nights in Aug 2020
Response from Sandra on 14 Aug 2020
Thank you for your kind review and hope we will see you again some day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandra the host was incredibly helpful, hospitable and kind. So obliging and welcoming
Stayed 1 night in Feb 2020
Response from Sandra on 3 Mar 2020
Thank you for your kind words Regards